Hp 5500 system error 0b0005 00000012 - HP Office Equipment & Supplies

SOURCE: HP 5500 51.2M ERROR

Perform cold reset. How? http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl12227&prodTypeId=18972&prodSeriesId=25470&locale=en_US

SOURCE: Changing paper on HP Designjet 5500 Plotter

Step 1. Install a roll of paper on the spool, and install the spool on the printer. The fixed end of the spool should be on your right side as you face the printer. The paper should come off the top of the roll.

step 2. open the window and support it with the built in support. Lift the blue handle, located just to the right and above the spool adjacent to the black roller.

Step 3 Pull out about a yard of paper and feed it in front of the black roller and in back into the printer. You really don't need to be precise, the path will accept the paper. Keep pushing the paper until it comes up the the top, then pull the paper from the top.

Step 4 If the edge of the paper is cut square just line it up with the front edge of the printer and on the right there is a blue edge guide mark. If the paper has not been cut square then pull it out far enough that it reaches the spool and line the left and right edges up with the roll and also the blue line.

step 5 Lower the window and the handle. The printer will attempt to install the paper. Respond to the questions that appear on the screen and you should be good to go.

I can walk you through it by phone if you need more help.