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Unlock password the hard drive is not accessible. It asks for password which I do not know

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If it's the system BIOS asking for the hdd unlock password, just open up the computer, locate the cmos jumper on the motherboard, move it from pins 1&2 to 2&3 for about 5 - 10 seconds. Then move it back to its original position and turn the computer on. This should clear any passwords set in the BIOS.

Posted on Oct 25, 2013


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Posted on Jan 02, 2017

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SOURCE: how to unlock the master password

You will need to reset/clear the Cmos. If you have lost your password, depending on manufacturer, you might be able to reset the HDD password without knowing the original password, but this is not usually the case.

Its a simple procedure of shorting a set of jumpers on the mainboard. You should find instructions for How-To in the user manual for the mainboard. If you don't have the manual, you can usually do a search online and download A PDF version. If you cant find a manual, you can try removing the cmos battery from the mainboard. Make sure all power is disconnected befor you attempt this. If you use the battery option, you will need to leave the battery removed for at least 10 minutes to clear the settings.

Hope this helps FixYa! If you find this information helpful, please leave some positive feedback to let us know.

Posted on Apr 08, 2010

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SOURCE: Can't unlock My Essentials 1TB

to remove the hdd password do the follwing
1) Restart your computer. Note that during computer restart, the screen goes blank for 3 to 5 seconds. Text then appears and the operating system boots up.
2) As soon as the first text lines appear on the screen, press the "Del" key on your keyboard to enter the BIOS setup
3) Navigate to "Security" in the BIOS menu using the arrow keys on your keyboard
4) Navigate to the option "Hard Disk User Password" and press "Enter
5) Navigate to a hard drive, press "Enter" and select "Disable" to remove the hard drive password.
6) Press "F10" to save and exit the BIOS settings. Computer booting resumes.

this will remove the hdd password

Posted on Jan 28, 2011

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How unlock the wd my passport

Power down your computer.

Remove the screws on the rear of the case and remove the side panel.

Place the jumper on the back of the hard drive to the "write-enabled" position.

Consult your drive manual if unsure of how to do this for your specific Western Digital drive model.

Replace the side panel and restart the computer.


If you know the password, go into the installation disc that pops up in my computer when you plug in your wd hard drive (right click and then open, not autorun) there should be some sort of thing called security.

Possibly unlock, or something along those lines on there double click on it and type in your password it should unlock it then every time then that you plug in your hard drive, you might have to do this to access your files

hope this helps

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HDD asking for password

These WEB site maybe able to unlock the hard disk password.
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Just need to know how to unlock it. I purchased it and it has a password need. can you tell me how to open/bypass this?

What model is it?
Where or when exactly is it asking for the password?
It could either be a BIOS, hard drive or Windows password. Can you be more specific?

Most, if not all, Compaq Presario notebooks have a recovery function that can be accessed by pressing EITHER F10 or F11 (depending on the model) when you power the machine up.

This will revert the computer back to factory settings, deleting all files currently on it, including Windows passwords. If you have files on it & it's asking for a Windows password, there are other ways to bypass it without deleting files.

It should work unless it's a BIOS or hard drive password that's preventing you from using it. Should that be the case, the password may have been put on there at the store where it was bought or the previous owner, if applicable. You may have to contact them if the recovery fails or cannot be accessed because of said password.

Aug 09, 2011 | Compaq Presario PCCOM2232US Notebook

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My laptop turned off and now its asking for a primary user hdd password witch i dont have how do i unlock it?

You have to unlock the hard drive from within BIOS if you don't want to see that screen again. However, if you don't know that password then the laptop is not going to usable by you. Normally this prevents access to a computer in case someone steals it, since the thief won't know the hdd password and can't unlock it to access any data.

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