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The brushes are turning by an air driven turbine. The turbine has a
pivot bushing made of steel inside of it that gets rusty because of the
water that is running through it. The turbine will have to be replaced.
You can find a genuine hoover replacement part by following the link
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761326 Generic problem for all Vacuums Drive went out on my Posted by buster_lls on Jul 09, 2008 Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me like you have multiple problems with your power drive; a burning smell and the brushes don’t turn, and the dop is on March, 2008 – the Hoover Steam Vac Shampooer has a one year factory warranty and it could be a broken part for the brushes won’t turn or a belt would cause the burning smell. If it is not the belt or broken part it probably is the motor of which you should take it to a authorized Hoover vacuum cleaner dealer in your area or to contact the Hoover factory cust serv listed below or the Hoover website for information. If it is the motor the factory authorized dealer will replace the part for the motor and the broken part for the brushes, if it is the belt that would be an out of pocket expense. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
No, there is a turbine that turns the brushes. You can take the top cover off to get to it, open it up and clean it out and then try it again. If that doesn't work, then replace it, or just replace it to begin with.
http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=564960 Generic problem for all Vacuums Brushes do not rotate on posted by marshad on May 02, 2008 brushes do not rotate on Hoover steam-vac upright Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. This also happened to my own Hoover Steam Vac and there was a broken part that connected to the brush assm that I had to replace, it has been a while but once they replaced the part everything worked just fine and it was not that expensive and I am still using the vacuum still to date and it is working just fine. I believe it was something like the switch for the brushes on/off switch or the part was part of the handle assm. Check you owner’s manual for the exploded view on the vacuum or also check with your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.comTelephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Don – The Vac Man Go Ahead.Use Us.