My new samsung a437 wireless phone act...

I have the same problem and have tried for days to resolve this issue while talking to someone in India. This was frustrating at best, and the issue still has not been resolved. Don't buy phones from "Wirefly"!!!!! Biggest mistake I ever made concerning a cell phone purchase. My phones will be going back, my service cancelled and that's the last time I'll buy service and a phone online. If I had bought this at a local retailer, it would have been working within 30 mins tops. But here I sit typing this after a four day ordeal and the added frustration of talking to someone halfway around the world, a language barrier and add to that the delay in transmission time when both parties talk, leading to a very confusing conversation. I say send all of these online stores a messege by sending phones back and not doing business with them. I'd rather pay for good service, than suffer for free! IMO.