Question about Locks & Locksmithing
Posted by Anonymous on
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Posted on Jan 02, 2017
I can't answer the problem - but am interested as we had an identical failure on holiday in South Africa. We had to force the case open as the lock and the mechanism seemed to have come adrift in that when moving the lever with the correct combination - the case neither opened or closed. I'm sending it back to Samsonite under warranty to hopefully get it repaired/replaced. I rang the UK number listed on the Samsonite website. Bit disappointed as Samsonite should be more reliable - particularly given the price of the case, at £295, isn't exactly cheap.
Posted on Oct 11, 2009
I have a new carlton misha cabin case and it has arrived with on of the zip arms in the lock and I cant get it to move and have not been given the code, could some one help please
Posted on Nov 13, 2010
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