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I have a Lewis and Clark lockdown triple security lock TSA80. The longer cable was not securely in place when I locked it so one end separated from the lock in transit. I pushed it back in, unknowingly jamming or resetting the combination. TSA agent opened the portion of the lock securing lugguage contents, however the longer cable is still locked to the bag handle. How can I reset the combination and / or remove the lock?

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Posted on Jan 02, 2017

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I can't answer the problem - but am interested as we had an identical failure on holiday in South Africa. We had to force the case open as the lock and the mechanism seemed to have come adrift in that when moving the lever with the correct combination - the case neither opened or closed. I'm sending it back to Samsonite under warranty to hopefully get it repaired/replaced. I rang the UK number listed on the Samsonite website. Bit disappointed as Samsonite should be more reliable - particularly given the price of the case, at £295, isn't exactly cheap.

Posted on Oct 11, 2009

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SOURCE: resetting my master lock


Posted on Jun 15, 2010

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SOURCE: how to reset an open master lock

your answer is on this site

Posted on Jul 05, 2010

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SOURCE: how to unlock a tsa lock that I forgot combination

I have a new carlton misha cabin case and it has arrived with on of the zip arms in the lock and I cant get it to move and have not been given the code, could some one help please

Posted on Nov 13, 2010

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You need to go to service not try will be permanently locked

Posted on Mar 30, 2011

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How do i reset a lewis clark luggage lock if i forgot the combination

I did these:

1) Apply continuous pressure on the tip of the long cable as if you were trying to unlock it. Do it softly, pain would block your sensitivity.
2) Turn the first dial (the closest to the long cable) slowly, as many times as you need, until you feel there is one number where the tip feels slightly (hardly noticeable) loose. Stop there.
3) Do the same for the second dial.
4) For the third dial press the tip of the short cable instead, and do the same as in step 2.
5) Very likely it will open, but if it did not, leave the dials in the position you found and start again. If at least one of your dials is correct, detecting differences will be easier.

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