SOURCE: My visual land vl 109 won't factory reset
here you go >>
The instructions are as follows:
1. Turn off the tablet fully and make sure you have some charge in it (at least 20%).
2. Hold down the volume up and power button for about 12-15 seconds until the first android logo comes up. When this happens, relase both buttons.
3. Now you're presented with an android face up and a red triangle. This next step varies with the OS version the tablet currenly carries. For 4.0.4 users, hitting the volume up button 5 times followed by the volume down once brings you to the revoery menu. For 4.1 users, once you're at this screen, you will need to restart the tablet by holding down to power button for a few seconds and letting go as soon as you see the screen go blank. Personally, this did the trick for the reset because pressing combinations of keys did not work. 4. once you're in the recovery menu, use the volume down button to scroll wipe data/factory reset and press the power button to select.
5. Confirm by selecting "yes-delete all user data" on the next screen and pressing the power button.
6. Once you receive the message "data wipe complete" you can now select "reboot system now." Your tablet will now restart and guide you through the setup as if it were the first time being used.
Press up and down volume buttons at the same time and the options should show up.
Testimonial: "Still did not work. Any other suggestions? Please and Thank you for your help."
If you can't take it back to your dealer, try contacting a computer science teacher at your local high school or community college and see if they can put you in touch with a student who could help you out. That would probably be the cheapest option.
Try a hard reset first:
Hard Reset Visual Land VL 109 Tablet Connect 9
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