Question about Heating & Cooling
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The prompt you are receiving is called "Second sign-in verification," and it is designed to protect your account from unauthorized access.
There are several ways to confirm your identity:
Send a code to mobile phone or non-Yahoo! alternate email address:
Note: At this time Yahoo! alternate email cannot be used to confirm your identity. If your alternate email address is a Yahoo! email, please use your mobile number or security question.
Verify your security question:
If you do not have a non-Yahoo! alternate email address, valid mobile number, or cannot verify your security question, you may need to contact Yahoo! to confirm your identity. Note: When filling out the form, please select Yahoo! Account under "Product."
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