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Scanner is not communicating with computer - Epson Perfection V500 Flatbed Scanner

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My computer cannot detect my scanner. Error Code: 0x0070800


The FB320P is a parallel port scanner and is having problems communicating with the computer. Are you connecting it directly to the parallel port on the computer? In that case, you may not have bi-directional communication enabled. Turn off the scanner and the computer and disconnect the data cable from the computer. Turn on the computer and enter the BIOS. (Press Esc, F1, F10, or Del repeatedly after you turn the computer. You should see a screen with the correct key to press; it varies depending on your BIOS and motherboard. If you miss the timing, shut down the computer and try again.) In the BIOS, search for the parallel port settings and see if you can enable bi-directional communication.

Not all parallel ports support bi-directional communication. If you can't enable the feature, you need a different parallel port. Try a PCI slot add-on card; just check the features and check the manual for enabling bi-directional communication.

If you are using a USB to parallel port adapter, get a different one that supports the bi-directional communication.

What OS are you using? There are a few that had ASPI driver issues; a third party app, ForceASPI, may help. See http://www.afterdawn.com/software/cd_dvd/dvd_tools/frcaspi.cfm for information.

I hope this helps. Please add more information about the configuration (cable, OS, etc) for extra ideas to solve the problem.

Cindy Wells

Sep 16, 2012 | Canon CanoScan FB320P Flatbed Scanner

1 Answer

I can't get my scanner to work. i have done everything i can think of but the computer just says the USB device has malfuctioned.


Hi,
your computer is displaying that message because the communication with the two devices is not complete. You need to uninstall the scanner reboot your system and then run the driver for the scanner first. At a point in the driver installation it will ask you to plug the scanner. Turn the scanner on and connect it to the computer and let it continue. Once the installation is complete, restart your system. Your computer should be able to communicate with the scanner now.
Hope this helps
pls rate or vote this solution.

Jul 05, 2011 | Computers & Internet

1 Answer

We get a pop-up that says tyhe scanner cannot communicate with the computer. We had just used the scanner a week ago and all was fine. Robert Schneider


First reboot your computer, then check you connection with from the scanner to the computer. By this I mean pulling it out of the scanner if its not permanently mounted on the scanner. Then pull out the computer side and push it in and try to scan. If this doesn't work then if you have another USB cable swap it out with the one on your scanner and try and scan again. The only communication link with your scanner is that cable.

I hope this helps you out.

Apr 10, 2011 | Epson Office Equipment & Supplies

1 Answer

Connecting old IBM color flatbed scanner to new computer


Not likely to work reliably if you get it to work.
The parallel port must be set to communicate in both directions. The SUB to Parallel adapter may be a ONE-WAY communications device.

Get a new (or used) Epson scanner or Epson all-in-one ($50) which includes a scanner and printer! Your new computer may not have the proper drivers for your old IBM scanner, anyway. If you purchase an Epson all-in-one, get a "WorkForce" model - that's their latest product line.

Sep 28, 2009 | IBM Color Scanner Flatbed Scanner

1 Answer

Scanner no longer communicates with the pc


Have your scanner turned on when you boot up your computer. Go to Programs, Acessories, Scanner and camera wizard, and it will give you directions if the scanner is not installed and recognized.

Aug 21, 2009 | Pacific Image PrimeFilm 3600u Film Scanner

1 Answer

Computer can't communicate with scanner.


Go to START menu click on devices and printer, then locate and click on add device, and follow the instructions.
Hope this helps you

Mar 08, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Computer connection - codes?


in 1993, the computer systems were obd 1. which generally needed battery power to run scanner. 1996 up is obd2 and powers up scanner through data connector. not sure what kind of scanner you have. is it powering up ok and not communicating or cant get scanner to turn on?

Oct 16, 2008 | 1993 Buick LeSabre

1 Answer

All in One Scanner/Printer problems


Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

May 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers

Epson 3490 Scanner not communicating properly with PC


The new PC was Vista and the CD that came with the scanner completed loading a driver without complaint. However, a new driver was needed for Vista. After downloading the new driver from Epson, uninstalling the old driver and installing the new driver, it worked.

Mar 05, 2008 | Epson Perfection 3490 PHOTO Flatbed...

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