Question about Garmin GPSMAP 541s

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I bought a new 541S about 3 weeks ago, I used it about 3-4 times and it worked good. Then the Sonor stopped giveing a display in the middle of a fishing trip. I checked the connections etc. When I called Garmin customer support I did all the things they asked me to do but unit still didn't show sonor display. I was told to get another transducer and try it. I asked if I could send it to them and they could check it and I was told that was not an option unless I tried another transducer. Thankfully I bought the unit at West Marine and they gave me a display unit to try and it wroked like a champ using the same cable plug and same transducer. West Marine is getting me a new unit...Point is I am very very disappointed with the support on a 3 week old unit from Garmin. I spent about 3 hours with the whole deal on a new unit.

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