Question about Apple iPod mini M9160LL/A MP3 Player
My son purchased a 4GB iPod 2 nights ago. He plugged it into the computer and charged it and then downloaded songs on it. The computer recognized it immediately. However, now when he plugs it into the computer's USB port, it does not recognize the iPod or bring anything up. What is wrong? Any ideas? I've tried to 'Add new hardware' and it can not find any. I've gone to my Window's Explorer and looked up the USB ports and it doesn't identify anything???
Hi there! Often, when an iPod does this it just needs to be 'reset'. To do this, turn on the iPod, and then press and hold the center button and the top ('menu') button just above it. You'll have to hold these two down together for anywhere from 10 to 40 seconds. When you see the screen go dark, you can let go. At that point, you should see the Apple logo appear as the iPod reboots. Take this opportunity to reboot your computer... this might help out as well. When both the computer and iPod have rebooted, go ahead and plug the iPod in and see if you get a response from iTunes. I'm afraid this is not "the" solution, necessarily... there are a number of potential fixes for the issue you're describing, but this is the first thing that I would try. The next thing to try would be to go into your control panel, into the add/remove software program and completely uninstall iTunes. Then reinstall iTunes, reboot the computer, and try again. Best of luck!
Posted on Sep 28, 2007
Is this a windows PC or an apple?
If Windows, right click on My Computer and go to properties.
Click hardware and open the device manager.
Under drives, locate the ipod. Right click it and remove or "uninstall" it.
Make sure the ipod is not connected.
Reboot the system and re-connect the ipod when done.
It should find it again.
I'm not too familiar with apple computers so i can't help you there.
Posted on Jul 23, 2009
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