Question about Samsung CLP-500 Laser Printer

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Install yellow toner message will not go away

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It indicates that new toner is incompatible or not properly placed

Posted on Oct 22, 2013

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Posted on Jan 02, 2017

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SOURCE: Install Toner Msg

I had the same problem when I had the cartridges refilled. Aparently some electronic part inside the cartridge needs replacing when a cartridge has been re-filled. If its a new cartridge i do not know the answer.
Cheers,

David J.

Posted on Oct 27, 2008

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A new Dell original toner cartridge has a pull tab on one side. This is a seal on the toner hopper and prevents spillage during transit.

Some remanufacturers fit a seal too.

This is not the same as the drum cover (large orage plastic thing on front of cartridge), which you will have removed.

I order for the cartridge to be tested, a small amount of toner is used on top of the seal.



So, it sounds like you haven't pulled the seal, and the "after just a few days yellow fading like empty", fits in with this.

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Are you using a factory new HP cartridge? If so, contact HP and request a warranty replacement of the toner cartridge.

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I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.
Chris

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