Question about Seagate FreeAgent Pro 1TB External USB 2.0/eSATA Hard Drive

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Unexpected turn off

I have a seagate 1tb external desktop drive and when i plug it into my computer it sounds like it's loading then it just shuts off, can you help please?

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  • 55 Answers

Can you navigate to the external drive via Windows Explorer?
Did you try restarting your computer? Unplug the external completely, then reconnect it?

Posted on Oct 21, 2013

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Seagate Free Agent Desktop Drive Not Recognized

I took my enclosure apart completely (not recommended since it was difficult breaking the snapping points), and I hooked up the drive just like an internal HDD. The BIOS was able to detect the drive so nothing is wrong with the drive itself.

I've also read that the controller on some of the FreeAgent drives fail. Mine started making buzzing sounds and finally failed. So you can take the drive out and put it in your computer, get a new enclosure, or send it back to Seagate where they should replace it.

Posted on Sep 14, 2008

  • 265 Answers

SOURCE: USB port broken in 1TB seagate Freeagent external hard drive

Hi there,

Yes you can just take the hard drive out of the case, can use it with any other case, you can also just put it inside your computer and connect it to the sata cable :)

Heres a case you could use for your drive... Click Here

Please rate

Many thanks

Posted on Feb 20, 2009

  • 1 Answer

SOURCE: I cannot see my free agent external drive

Thanks for your responses...

I've pretty much decided that it must be a hardware problem within the harddrive itself...Can anyone lead me in the right direction to maybe take out the harddrive to put into another external shell in order to hopefully recover my data? Again I'm using a Seagate Freeagent Desktop 500GB external harddrive.

Posted on Jul 24, 2009

bob_computer
  • 3153 Answers

SOURCE: seagate 1tb external hd just beeps

You may want to open the drive and check the internal connections first to make sure none came loose after you have powered it down.

I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.

Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care. this is a real hard drive and knocks and bumps can quite literally kill them.

If a drive is CLICKING after an accident there is a very strong possibility that it is dead or dying. This is known as the "click of death".

Posted on Sep 07, 2009

  • 1768 Answers

SOURCE: I have a Seagate FreeAgent External Hard Drive,

1. the drive is damaged and needs to be replaced
2. You probably have separated the platten inside or damaged the reading mechanism inside by dropping it.
3. Hard drive are assemble in a clean room environment and have very precise tolerances are delicate devices. dropping one from just a foot from the floor will damage it.

Posted on Sep 15, 2009

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