- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
My first guess is that It is "frozen." If you turn it off and back on, it probably asks for an "unfreeze" code related to unlocking the phone. If that is the issue, you can try to work with Samsung's support via their live chat. http://www.samsung.com/ae/support/model/SM-T331NZWAXSG
I included the above link simply for illustrative purposes. The avove is if you entered the wrong code 3 times that locked the phone.
But alternatively, if the device is truly "hung", you can try first a soft reset and if that does not work, a hard reset (which will return the system to the factory defaults reverting it to how it was when it came out of the box. With a hard reset, you lose whatever you did on it after you took it out of the box.
If you do a soft reset and you get some access to the keypad functioning, you might want to uninstall whatever you probably just installed immediately before it froze up. A soft reset retains your data. I would avoid trying the last program you installed again to see if it ran! You might subsequently download the SD Maid app and select corpse (no kidding) to get rid of residue after the uninstall of what is the problematic program.
Perform a soft or hard reset on your Asus Eee Pad Transformer Android tablet if it is not functioning correctly. Here's how.
You would want to soft reset the device in the event that it has become frozen or unresponsive. To do so, press and hold the Power button on the top-left side of the device for about 10 seconds until the device powers off.
A hard reset (also known as a factory reset) will clear all data and settings from the memory of the device and set it back to factory default settings. You can perform hard reset on the Asus Eee Pad using the Android OS menus or the hardware buttons.
1. Power the Eee Pad off.
2. Press and hold the Volume Down button on the left side of the device, then press and hold the Power button.
3. Continue to hold both buttons until a bootloader screen appears.
4. Wait for the prompt that says to "Press <VOL_UP>" then press the Volume Up button to start the process.
The Asus Eee Pad will complete the hard reset process and reboot into a factory default state.
1. Open the Settings app.
2. Select Privacy.
3. Choose Factory data reset.
4. Select Erase tablet.
5. Select Erase everything.
If you ask "how to disassemble, repair, and reassemble" it, you should not be trying to do it -- take it to the nearest Authorized Repair depot. Check Lenovo's web-site to find the location of that depot.