Question about Creative Labs ZEN V Plus MP3 Player

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My Zen V Plus is not working.

Ok... i have had this player for about 2 months, and i was jogging with it on the other day, and it just turned off. and i have charged it for several hours, and it wont turn on. and also, the computer does not acknowledge that my device is plugged in. and i have hit the reset button and everything. its like my player is just totally dead. and i heard that the impact from jogging would not be good for my player, but i do not create enough impact for it to do any damage. i am very frustrated.

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Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Posted on Dec 13, 2007

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Nothing works!!


If your Zen is not responding or in a "reboot loop" the following information from creative explains how to access the players recovery mode
Hope this helps, and good luck.

Zen V Plus and Zen V

1.

Detach your player from the PC if it is connected, and turn off the player.

If the player stops responding, you can reset the player. To reset the player, gently

insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.



It will display the following options:

Clean Up


Scans the player and removes invalid links from its music library.

Does not affect music files themselves.
Format (All)

Caution! Erases all content!

Save a copy of your player's content before formatting.
Reload OS/ Firmware

Caution! Erases your player's firmware.

DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Aug 10, 2008 | Creative Labs ZEN V Plus MP3 Player

4 Answers

My creative zen is completely dead it doesn't power on at all also it doesn't charge there is no power what so ever please help me


I have had the problem of the completely dead player after having it for less that an day. No response to any buttons, no response when plugged into USB to charge, and Windows sees it as an "unknown device" when plugged into the PC. It tried the reset hole, and still nothing.

Then I tried connecting it to the PC to charge and then using the reset hole. Success - the player sprang back to life, fully charged. Hope this helps someone.

Jul 17, 2008 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

Creative ZEN 4GB


Hi, I had the same problem with my Zen V Plus. I held the volume + button in and connected the Zen to the computer using the USB cable and the Zen came back to life ! Try it - it might just work like it did for me.

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Re-building library


Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Apr 14, 2008 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Pc won't recognize, zen does not turn on


Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Jan 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Wont turn on


heres some repair places
http://www.zenrepair.com/Zen/index.jsp
http://repair4player.org/disassembly_creative.html

Jan 08, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Creative zen v plus frosen


Did you hold down the power button while resetting it?

Nov 08, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Helpppppppp. my zen v plus 2 gb


ZenV Freezes
Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

Before returning the player, try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Oct 17, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen V Plus MP3 player not working


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Sep 09, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen V Plus problems with brightness


Have you tried updating the firmware of your Zen V Plus? I've had mine for almost an year and haven't had these issues -- I updated the firmware as soon as I unpacked it.

try downloading the
MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok

Jun 03, 2007 | Creative Labs ZEN V Plus MP3 Player

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