Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Windows sueface rt pro, does not support the wd unlocking tool

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Supported Operating Systems

  • Windows 98 SE
  • Windows ME
  • Windows 2000
  • Windows XP
  • Mac OS X

ONLY Windows Operating systems supported by Western Digital software. You could attempt running the setup.exe in "compatibility mode" this may resolve the issue. You could also go back to a older computer, remove the lock, and use a different software to encrypt the device. Such as "TrueCrypt"
how to encrypt a drive once you have it installed: http://www.truecrypt.org/docs/tutorial



Or buy a NEW Western Digitial Drive that DOES support Windows 8.
Benefits to new drive:
Faster transfer speeds up to 15xCompatibilty with new devices.New FeaturesLarger capacity.

Posted on Oct 21, 2013

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Rt Click My Computer, Manage, Device Manager and in the Rt side, highlight the TOP icon. Then under Help, click the Computer with magnifying glass i con aand wait. This forces your OS to 'Look' for any new devices.

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Rt Click My Computer, Manage, Device Manager and in the Rt side, highlight the TOP icon. Then under Help, click the Computer with magnifying glass i con aand wait. This forces your OS to 'Look' for any new devices.

When it finishes, close the window and see if your new HDD popped up under My Computer

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