Question about Vacuums
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Posted on Jan 02, 2017
There is a filter inside the main filter. Once that filter gets clogged it will loose suction. Pull the filter and clean it, you can wash it by hand. Turn the unit roller side up and check for a small screw cover that you can use a dime to loosen. This cover is used to remove the roller unit. Once out check and clean then check the gear assy. for miss-alignment.
Posted on Jan 27, 2011
Sorry I didn't see this sooner. Your problem may be solved as simply as pushing the small red reset button exposed on top of the power head when you tilt the arm back. Very simple. Hope this helps.
Posted on Nov 05, 2008
Sorry to hear you're having difficulties with your DC14. If the brushbar won't run when the cleaner is in contact with the carpet, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Customer Service
Posted on Aug 12, 2011
I had the same problem I found a clog in the hose between the beater brush and the canister. I used compressed air to unclog.
Posted on Jan 02, 2012
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