Good
Afternoon G Eloise, thank you for allowing me to assist you!
Let's try resetting your range by
either unplugging it or flipping the household circuit breaker to the off
position. It is important to wait approximately ten minutes and then turn the
range on. If resetting the power does not
correct the issue, your appliance could be experiencing a communication error
with the EOC (electronic oven control) or could have a wiring failure. I would
suggest contacting an experienced service technician to determine the precise
cause.
Hi Amy Goduti - If the oven is working but the cook top is not, the range may possibly be experiencing an issue with a wiring failure or EOC. Try resetting the unit by unplugging it or flipping the household circuit breaker off. Wait approximately ten minutes and turn on the cook top. If it proves to be ineffective, contact a professional to move forward accurately.
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