Question about Sony Handycam DCR-TRV11 Mini DV Digital Camcorder

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Error Code c:32:11

C:32:11 Error Code; Moisture and Tape Door Open (eject warning) symbols with alarm bell... when there is neither of these problems present; The camera will not record; The tape will not eject or if it does, will not accept tape or gets stuck midway; Sometimes using pressured air resolves issue; then will not re-occur for days, weeks or months; Is this a sensor issue? What is the fix. Thank you.

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

sonyspares
  • 89 Answers

SOURCE: code 32:11 will not eject tape sony tvr67

The mechanism got stuck. Open the cassette compartment screws and apply external DC to the Power input and eject the tape. If this is not possible refer to a skilled technician. If you need the service manuals and mechanism for replacement write to us.

Posted on Dec 09, 2006

  • 169 Answers

SOURCE: Eject is flashing with fast beeps. Won't eject tape or open compartment.

sad to say that the problem of your camera is the timing gear is already damage....it need to disassembly the camera to fix the timing gear....go to the qualified service center for fixing or replacing the timing gear..

Posted on Aug 21, 2007

  • 1 Answer

SOURCE: re-attach the power source flashing

I had the same problem. I took off the battery pack and wiped the it down with a kleenex as well as the socket in the camera where the battery pack connects to. This fixed the problem.

Posted on Mar 15, 2008

  • 1 Answer

SOURCE: "Re-attach the power source" but tape is stuck, door open

I had the same problem. First, depress the reset button, located on the camera body (where the LCD screen closes over it). It is hard to see at first. It is important that the camera be set to the OFF position. When the camera is whirring after the reset, then hit the EJECT button so the tape comes out. Take the tape out and insert it back. That's it. My camcorder worked fine and let me record or plaback once I followed those steps.

Vic

Posted on Oct 26, 2008

  • 1 Answer

SOURCE: can not eject tape

I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.

  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

Posted on Jan 23, 2009

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1 Answer

I have a Sony PDX-10 and it's giving me two blinking yellow symbols (underlinded triangle and tape with line through it) when I fire it up loaded with a tape. Tried changing with tapes that work fine in...


Hello,
Looking at PDX 10 User Manual Page 232

Your description -

Under lined Triangle

Cassette Ejection needed
Slow Flashing: The Write protect tab exposed

Fast Flashing: Moisture Condensation
Cassette out of tape
Self diagnosis display function activated


Sounds like the diagnosis function maybe your best shot......
Check displayed error codes in viewfinder on Page 231 of the User Manual or let me know if you dont have copy of them.

Tape Symbol Flashing:

Tape near end
No cassette inserted
The write protect tab exposed.

I think this is basically telling you the loading mechanism has a problem, the viewfinder is displaying an error code indicating the nature of the fault..... IF error Code is : E61:........ or E62........ (dots indicate extra numbers) these MUST be referred to Sony Service Centre.

Hope this may help
Ian 561



Jun 24, 2010 | Sony Dvcam DSR-PDX10 DV Digital Camcorder

1 Answer

Tape comes out of cassette when ejected.


Your VCR is "eating" tapes, this is a common problem. First, wind the tape up by sticking a penny or other rounded object into the white "gears" on the back of the tape (with the tape hatch open by holding down the small button on the left side of the tape) and turn either clockwise or counterclockwise. Then check inside the VCR for moisture and remove any and all moisture with a clean rag. Moisture can cause the tape to stick to the VCR's internal components.

Best of luck to you.

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1 Answer

Tape stuck in Digital 8 (Moisture Condensation?)


I had same prob with my digital high 8 sony also.
dont panick!!,just get it warm so it gets dry!!
(i only had the prob once in 10 years!)

Dec 18, 2008 | Cameras

1 Answer

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Use hair-drayer and blow hot air in cassette mechanism to remove the moisture. please dont blow at long time period and deattch battery while blowing it.

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1 Answer

Tape/Display problem


Straight from the manual:

C:21:ss Moisture condensation has occurred.
-> Remove the cassette and leave your camcorder for at least one hour to acclimatize (p. 291).

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1 Answer

Cannot eject VHS tape from Sony SLV-X811


I had a similar problem with a Panasonic VCR. It would not eject the tape and gave an error code. I found that the door does not quite fully open, so that the top of the tape hits the door and cannot eject. If I turn off and then turn on the VCR the error code disappears. Then I press the eject button and simultaneously hold the door fully open with one finger until the tape starts to eject and clears the door.

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3 Answers

CAMCORDER GR-DVL167EK


YOUR TAPE MAY BE DAMAGED IF YOU TRY TO OPEN THE CAMCORDER - HOLD EJECT BUTTON DOWN BEFORE ! YOU REATTACH BATTERY THEN READ THE ERROR CODE ? IF IT STILL DOES NOT EJECT .

Sep 10, 2007 | Video Cameras

1 Answer

Code error: C:32:11 tape won't play or eject


Warranty is your chance to repair the camera which is not expensive.

Aug 18, 2007 | Sony Handycam DCR-HC30E Mini DV Digital...

1 Answer

Tape ejects every 60 to 90 seconds regardless of the mode the camera is in


The flip up cover over the cassette housing has the "eject" button built into it. Sony has had problems with the flexible harness that connects this door to the camera body. The harness rubs against the metal frame of the camera and causes various malfunctions such as the constant eject symptom you are having. Sony service in Laredo, TX can repair this for you, it is no big deal. Good luck, this is a nice camera! Joe Weibel customelectronics.org

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1 Answer

Constant Eject Tape iluminated on screen.


Are there any error codes listed? Usually when a camcorder constantly ejects the tape it is because of a fault being present, the most likely one is moisture. Leave unit in a dry environment for a day with the cassette door open then try it. If you are sure the unit does not have moisture in it you probably have a bad moisture sensor. They go bad frequently. It is the small square device usually located on the deck base near the video drum and sometimes on the base of the drum. I do not know if you are capable of replacing this unit. If not you will need to find a reputable repair facility to get an estimate. Keep in mind from the description you gave of the problem it could be about anything. This is just the most common problem for this symptom. Several websites which offer free estimates are: http://www.videotech.com or http://www.camcorderrepair.com or http://www.videoonerepair.com Good luck.

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