Question about Sony Handycam DCR-TRV11 Mini DV Digital Camcorder
C:32:11 Error Code; Moisture and Tape Door Open (eject warning) symbols with alarm bell... when there is neither of these problems present; The camera will not record; The tape will not eject or if it does, will not accept tape or gets stuck midway; Sometimes using pressured air resolves issue; then will not re-occur for days, weeks or months; Is this a sensor issue? What is the fix. Thank you.
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Posted on Jan 02, 2017
The mechanism got stuck. Open the cassette compartment screws and apply external DC to the Power input and eject the tape. If this is not possible refer to a skilled technician. If you need the service manuals and mechanism for replacement write to us.
Posted on Dec 09, 2006
sad to say that the problem of your camera is the timing gear is already damage....it need to disassembly the camera to fix the timing gear....go to the qualified service center for fixing or replacing the timing gear..
Posted on Aug 21, 2007
I had the same problem. I took off the battery pack and wiped the it down with a kleenex as well as the socket in the camera where the battery pack connects to. This fixed the problem.
Posted on Mar 15, 2008
I had the same problem. First, depress the reset button, located on the camera body (where the LCD screen closes over it). It is hard to see at first. It is important that the camera be set to the OFF position. When the camera is whirring after the reset, then hit the EJECT button so the tape comes out. Take the tape out and insert it back. That's it. My camcorder worked fine and let me record or plaback once I followed those steps.
Posted on Oct 26, 2008
SOURCE: can not eject tape
I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......
Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.
Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.
Posted on Jan 23, 2009
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