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Balance has been getting decreased

Sir i am using samsungz240 flip phone in that i am using AIRTEL prepaid connection when i am switching of the phone and restarting the phone every time 2 rupees has been deleted frm my balance i have trying with my friends sim card that is hutch prepaid even in that the same problem let me know y and how should i solve that problem hope u will help me in solving that problem sir thanking u have a great day

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  • sumesara Oct 29, 2008

    i have nokia n72 and airtel prepaid



    it was working fine until a week backk



    now every time my phone restarts balance reduces by rs 1



    please help

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Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.

Regards,
Vinay chugh
Airtel Customer Service Team

Posted on Jan 25, 2010

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You have asked your carrier about this problem (AIRTEL). I cant for the love of me figure out why your phone is deducting your rupees. Theonly ones that can reduce your balance is the Phone Company, not the unit. Ring them up maybe they are charging you air time and if so dont turn the phone off.

Posted on Sep 27, 2007

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