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Kenmore washer model 3394715 wont drain - Washing Machines

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: 90 Series Kenmore Washer Not going to spin cycle not draining water

I've had the same problem...you can purchase a replacement lid switch at your local appliance parts store for about $35. Fortunatly, the sales person at the appliance store had diagrams and provided instructions to replace the switch. I was able to finish the job and fix the switch in less than 1 hour. Good Luck.

Posted on Jan 05, 2009

  • 351 Answers

SOURCE: kenmore 80 series washer. model #110.29812890.

This would be a lid switch i carry them in stock and can ship out today yet... whirlpoolpartssurplus.com

Posted on Jun 23, 2009

  • 1122 Answers

SOURCE: kenmore model 417 94702300 stack washer dryer wont

bad lid switch-mike

Posted on Jul 30, 2009

  • 1937 Answers

SOURCE: Kenmore Washer Model#23812100 It wont speen adn

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.23812100

The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

See the following for how to remove the cabinet.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

The Sears site for your washer may have a section on the gearcase. Check in that section for a Neutral Drain repair kit.

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged, the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

Posted on Oct 31, 2009

Testimonial: "It Was the "LId Switch ", this particulat top loader model , will agitate with the lid open however it will not speen and/or drain the water out...."

blueextc3221
  • 15935 Answers

SOURCE: MY KENMORE ELITE WASHER WON'T DRAIN.

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 17, 2010

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If the timer or circuit board is OK, the you have a faulty drain pump or motor, to check this out remove the back panel.

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If your washer does not drain you need to check this parts.
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I want to know the production date of Kenmore 3394715, stackable washer/dryer combo.


The production date is determined by the SERIAL NUMBER on your appliance. The following link explains:

http://www.fixya.com/support/r2880489-determining_age_whirlpool_appliance

Kenmore washers are manufactured by Whirlpool. If you still have questions, please let me know. I hope this helps you.

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Our kenmore washer wont drain


Hi,
Try these
  1. Inspect the drain hose for kinks
  2. Test the timer control
  3. Test the lid switch (some models)
  4. Inspect the water pump
  5. Inspect the drive belt (belt drive only)
  6. Inspect the motor coupler
pls rate my suggestion.......

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You have a broken lid switch. Its # ll in the diagram. Part # is 3949238. Let me know if you need info on how to replace it, Dave www.washermd.com
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We have had that happen too. You will need to take out what ever has blocked the valve on the drain. Ours was a bobby pin! My model is a bit different but if you follow the drain hose underneath you can find it. Remember you are dealing with lots of water. I think I scooped out the water first and have some towels ready. Or hire somebody to do it for you. I hope that helps.

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Go to sears parts direct .com. You can pull down a schematic on how its put together.

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