Question about Neff R4381 Electric Commercial Dryer

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Hi I have a Neff R4381 tumble dryer all the lights are on but when I press the start button nothing happens except that a flashing red dot appears in the minutes window but still shows the minutes. The minutes do not count down just nothing happens any idea what the problem is? I thought it might be the start button or the motor? Any help would be appreciated as I do not have a washing line.

Posted by Anonymous on

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Posted on Jan 02, 2017

applianceboy
  • 77 Answers

SOURCE: Neff dryer

need to know the manufature and model number to help on this one. also if possible note what lights are flashing and how many times. It could be giving a fault code.

Posted on Sep 26, 2007

applianceboy
  • 77 Answers

SOURCE: Neff Tumbledryer

dont know much about commercial units but if it was a residential unit i would first check the door switch. in res machines it cuts the power to the motor only so every thing works but it wont go.

Posted on Nov 08, 2008

rogrrabbit
  • 986 Answers

SOURCE: Neff dryer R4381 Drum rotates but dryer does

The heating element have got old and brittle over time and finally gave up the ghost. But it is not always the element. It could be one of the safety Hi-limits have blown. All parts of the dryer will have continuity if its working properly. Test for continuity by using a meter set on Ohms,or use a poor man's meter. You can make your own poor man's meter by using an ordinary flashlight . Break the circuit in the flashlight and add a couple of wires to it so that you can make the light come on in the flashlight, that's right hot wire that flashlight. When the bulb lights up you have a circuit! You now have a poor man's meter. The next step is to check each little gizmo on the dryer that the wires attach to. All the limits attached to the side of the heat element, the door switch (when door is closed) etc.should have continuity (closed circuit)(the light should come on in the poor man's meter) If you come across an thing near the blower housing with 2 wires attached to it, that is a thermal limit, a safety or a control thermostat (So as not to get a false circuit you need to remove one of the wires to each thing you check) Look for lint buildup or blocked vent going out the house. If everything is good and you have paid the electric bill, then the timer could be bad.

Posted on Nov 22, 2009

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Hi Lisa,
Sorry, this isn't a solution! I've been investigating my wife's dryer which is the same model with the same fault exactly, by symptoms. An electrician friend has also taken the back off and suspects that the heater element has burnt out, but I don't see how that links to the fault as originally seen. Did you find an answer by other means or did you have to replace the unit - in which case did you manage to find a suitable model? Ours needss to take the kitchen cabinet door fittings, but I'm told John Lewis aren't doing this model any more.
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dont know much about commercial units but if it was a residential unit i would first check the door switch. in res machines it cuts the power to the motor only so every thing works but it wont go.

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need to know the manufature and model number to help on this one. also if possible note what lights are flashing and how many times. It could be giving a fault code.

Sep 26, 2007 | Neff R4381 Electric Commercial Dryer

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