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Dc39 trigger head turbine will spin then suddenly stop. I've cleaned the beater bar. Still no success. If I cover the side of the turbine I can recreate the problem instantly. Please advise.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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reddevil6
  • 1673 Answers

SOURCE: beater bar brush stopped working...

Does the power head motor stop, or does the brush roll stop. If it is the brush roll stopping, replace the belt and/or the brush roll. If it is the motor, you may need to clean out around the motor, it may not be getting enough air to cool causing it to overheat and stopping. That the brush roll plate off, take out the screw, and the top will come off, then you can check to see if cleaning is the answer, if not, the motor may be bad.

Posted on Jan 15, 2008

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VacuumRepair
  • 438 Answers

SOURCE: brushes wont spin

Greetings from GoVacuum,

The Hoover SteamVac's are notorious for this exact problem. There are several things that can be causing this probelm.

First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on top, and 2 on the rear of the brushes. (See picture, I have circled one of the clips in red). Simply press these clips at the same time, and pull the brush block out of the machine. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose (garden hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine.

One you have the brushes out of the machine, the first thing you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken.

If the pole has broken, you will simply need to replace the brush block. If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Look inside the machine, where the pole goes into the turbine (also important, make sure the switch for the brushes is turned to "Rotating Brush Speed Hi), this female receptacle should spin when the machine is turned on. It is important the try this when the foot pedal is released, and the handle down, and not in the upright position, as there is an internal switch that shuts the brushes off when the machine is in the upright position.

If you notice that the female receptacle where the brush pole is inserted is spinning, then your turbine is fine. If this part is not spinning, then most likely you will need to replace your turbine.

I hope this helps you with your problem. If not, please feel free to email me at chris.jones@govacuum.com, and I'd be happy to walk you through the diagnosing. I also can provide you with a blown up parts schematic to your machine, please just get the model number off the back of the machine and provide, and provide me with the full model number. I do carry all parts for your machine, and would be happy to provide any technical support you need.

I tried uploading the pictures to this solution, however Fixya will not allow the pictures because they are too big. Please email me, and I'll send you the pictures.

Chris Jones
GoVacuum.com
chris.jones@govacuum.comd6c0881.jpg232c8b0.jpgadc2d4f.jpgb64e530.jpg



Posted on Oct 03, 2008

  • 2 Answers

SOURCE: Bissell Beater brush sporadic

I was having the same problem with my Healthy Home vac and happened to read a solution to another question on this site posted by someone with the user name "9008". I followed his suggestion and my vac works great again. There is a screw on the back of the handle near the cord holders that can loosen up over time. When this screw is loose, the brush switch (and therefore the brushes) do not work properly. I'm not sure why this little screw causes such a big problem, but it does. To find this screw, look on the back of the handle, it's on the edge, kind of behind the hose. You should see a triangle with a Phillips screw-head symbol embossed in the plastic. Tighten this screw gently (careful not to over-tighten and strip it!). Also, not a bad idea to tighten the other screws...I found many of mine to be quite loose. Hope this helps!!

Posted on Sep 05, 2009

Samyfam
  • 379 Answers

SOURCE: Our dyson beater bar won't spin.

DC14s actually have two belts, but one of them is difficult to get at or even see without some dismantling.

Have a look at www.dysonmedic.com which has some very useful info on dismantling and repairing Dysons.

Although this site doesnt actually cover the DC14 yet, the DC14 is very similar to the DC07 so as regards dissassembling the machine, my experience is that the DC07 info will enable you to do the job.

Posted on Apr 27, 2010

  • 1 Answer

SOURCE: turbine head of my Dyson DC08 does not spin

This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.

Posted on Apr 28, 2010

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Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

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Depending on which DC39 variant you own, you may have the facility to shut off the rotating brush bar using the trigger control on the hand grip. The brush should be shut off when cleaning hard flooring, delicate rugs or long pile carpet. Press and hold the button for a few moments to shut off the brush bar:


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DC39's Trigger head floor tool is powered by a turbine, driven by your vacuum's suction. Following these simple checks should help you resolve any issues which could be preventing the brush bar from rotating as normal: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar/dc39-check-triggerhead-tool

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The rotating brush bar inside DC39's Triggerhead floor tool should rotate when the vacuum is running, unless you turn it off using the button on the wand handle. If it's not rotating, our Support guide will walk you through the checks needed to resolve this: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar

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hi russ, it's jack at dyson.

i'm sorry to hear you're having difficulty with your dc39's triggerhead floor tool. i appreciate you've already checked for a blockage, but you may want to follow the steps shown in our online support guide just to make sure there's nothing you've missed: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/dc39-check-extension-tube

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