Question about HP LaserJet 3550 Printer

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Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.

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  • Bsermail Apr 29, 2008

    I am having the same 13.20.00 error (front door paper jam). At first it would alternate errors from front door to back door. I am confident that there isn't any debris left in there. I can manually roll a piece of paper straight through. Could it be the sensors? If so, which ones should I be initially looking at? Any help would be greatly appreciated. THANK YOU IN ADVANCE



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Try this linke below.

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") paper jam - s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.

Posted on Dec 04, 2008

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I my amjad and repair hp/epson . i frist time repair hp 3550 but i show is cover open & lanz serviecs

Posted on Jul 28, 2009

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  • HP Master
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Remove thr toner and see and also chek the roller bye

Posted on Oct 01, 2007

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1 Answer

Display shows "Remove Paper Jam"

Unplug the printer and turn it around so that the back is facing you. You should see two little tabs to push, which unlock the back of the paper path in the printer. Remove the panel to expose the rear of the paper feed path. If there is any paper inside the printer you will be able to see it from this view. Remove anything inside the printer and then plug it back in. If you cannot locate any paper inside the printer and leaving it unplugged for over a minute or so does not clear the paper jam warning then contact the manufacturer directly for a possible warranty repair.

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Good day.
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Post here at Fixya if you still needs some help.

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1 Answer

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