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I have a Samsung wf431abw washing machine and the front door lock doesn't lock. the top screw seems to be stripped out from the female end inside the washer and it won't lock.

Posted by Anonymous on

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 97 Answers

SOURCE: Indesit WE14UK front loading washing machine door locked

try turning the timer knob/programme selector dial round to a black dot, switch appliance off then back on again. the red light should flash once, then pause, then twice then pause then three times. the appliance should now be reset and your door should open, if not there could be a fault on the main pcb control unit.
hope this helps

Posted on Nov 07, 2007

  • 1 Answer

SOURCE: door lock

I posted a complaint on December 31st about the error "DL". After leaving the wash machine sit for awhile out of frustration my husband & I went to look at it one more time. He went to hit normal as the wash cycle & we got the same error message so he proceded to cancel the error & he hit the heavy duty button & then start & then it was fine & it started to wash. It was a simple solution that seemed to have worked but it would have been nice to have some troubleshooting help from the company that sold me the appliance but seeing that I was out of warranty by 2 days they would not help me. Try this & see if this helps.

Posted on Jan 08, 2008

  • 5911 Answers

SOURCE: Remaval of top to Maytag Neptune Model mah3000aww washing machine

Remove the two screws on the door hinges and then remove the door from the slot that it is mounted to (sometimes this takes a little coaxing). Remove the two screws opposite the door hinges. Once this is done, the front panel comes off. Next, remove the four screws inside the dispenser on top of the washer. Now, locate the two bolts holding the top panel retainer clips in place. There will be one on each corner of the top panel in the front of the washer. Once the two bolts are removed, the retainer clips can be removed and the top lifts up. I hope this helps you. Please post back if you have any further comments/questions.

Posted on Mar 01, 2008

  • 417 Answers

SOURCE: hoover performa 1100 ac110

unplug it
try and take the drain hose out of the wall drain and get it as near to the floor as possible into a bucket, maybe let it hang out the door on the ground, gravity should let the water drain out, If its a new type it may not work though but you can try that.

good luck


Posted on Jul 16, 2008

  • 1 Answer

SOURCE: Door won't open on Samsung washer

This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,

Posted on Feb 14, 2009

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1 Answer

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You may need to reset the system, try unplugging it and shorting out the prongs on the plug for a minute or two.

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Samsung Front Loading Washer Disassembly, who posted the video, have clear photographs of this part here:
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its prob your inner door catch or door striking plate the inner door catch has a bymetal strip inside that looks the door they wear out but if the striking plate is worn on the door it will also stop the inner catch to lock it is better to replaice both at the same time they are not to expensive to buy and easy to fit just turn off the power to machine unplug take the top off and you can get your hand dowm the front where the inner lock is undue the two screws which holds the inner door catch lift out and unplug the lock plug in new one and put back you will see how to replaice the outer door catch best to take the door off and lay flat

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My washing machine says LO how can i unlock the door is opening but nothing is happening still showing LO

mam there is an error in the lock check the contacts of the lock by inserting a tester or a screw driver into the female lock and see the indication if the lock is good this test will work on that and if its not working so please change the lock(female lock).

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Managed to work it out, you have to slide the outer door case away from the handle locking mechanism, slide left and move away (after undoing the 6 screws on the inside) :-)

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