Question about HTC S620 Smartphone

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No sound from phone or headphones when playing media files (phone conversations okay though)

I have been searching all over for a solution to this. Basically, the phone works (I can hear phone conversations) and there are system sounds (beeps, etc). However, when I attempt to play any type of music file from previewing ringtones to listening to music files there is no sound at all. The sound is definitely playing (the equalizer is moving, the progress, etc moves.) However I cannot hear anything through the speakers or headphones. It is definitely not my hardware because a master reset fixes the sound (only for it to go again after restoring with a backup). Therefore if anyone knows a setting that needs to be tweaked to fix this so I do not have to go through the process of uninstalling and reinstalling everything I would greatly appreciate. I am comfortable with working in the registry if that is a solution, I don't know where to begin though. Thank you ahead of time for any help you can offer.

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Re: No sound from phone or headphones when playing media...

i had exactly the same problem
i kinda found the solution
to fix it do the following:-
dial a number and start talking to that person
while in the call switch to speakerphone
use a speaker phone for about 15 seconds
and diconnects while on the speakerphone
try playing music it should work now
if not restart the phone
i know it sounds funny but it worked for me
my email is
mail me of it works

Posted on Oct 26, 2007

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Re: No sound from phone or headphones when playing media files (phone conversations okay though) - HTC S620 Smartphone PDAs

Try xda they will get u going

Posted on Dec 06, 2007

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