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Ok so my xbox has problems but I have it all figured out but i want to find out what's the main cause of the the disk tray errors I don't move my xbox any where and now I have to abuse it to read my games so now I have it apart I'm still playing on it wile open. Gt-mrsugarbuzz10

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

buddah300
  • 15 Answers

SOURCE: my xbox says open tray when there is a disc in it

common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out

Posted on Feb 26, 2009

  • 34 Answers

SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

XboxRepKit
  • 168 Answers

SOURCE: my xbox 360 keeps saying open tray instead of playing my disk

This is more than likely your laser that is dead and its possibly a samsung or hitatchi drive, be careful when
buying a new laser because there is a lot of dodgy ones around at the minute which can damage your machine or
at the very least will be inferior and not last long.

its very possible it could also be your logic board which is a controller that controlls your dvd drive and laser etc. if this is faulty (and im betting its a samsung) then you might have to replace. you can pick these up for swap with the one on your drive for around £10 and can be effective but i would also checj the drive belt and make sure that is tight and working ok and tha laser too.

if your 360 reads dvd's but not games it may be repairable but if it wont read anything then your better off replacing the laser. strip down the console and strip the dvd drive, take out the laser and look underneath it, it will have a code such as HD57 or something else, note that down. Visit ebay and search for the laser with the same code, buy it, fit it in and make sure you de-solder the static blob of solder before using it (search the net about this or ask the seller) and then try your machine again :)

linda

Posted on Sep 28, 2009

Testimonial: "thanks i'll try it out"

  • 7 Answers

SOURCE: open tray error for ts-h943 disk drive;laser and drive don't move help???

you have to unhook thhe lazer or the spindal that spins the game may be dirty inside. If this is the case you have to open the spindal and clean the dirt out of both sides with something that contains alcohol. If you have the lazer problem you have to dampen a cotton bud with something that contains alcohol and gently rub the cotton bud over the lazer lens. These two may solve your problem it solved mine. I did both so try both.

Posted on Oct 10, 2009

  • 62 Answers

SOURCE: my xbox 360 elite takes ages to read a disk. It

it is corrupted

Posted on Oct 17, 2009

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1 Answer

Xbox 360 wont read games


Hello Shawn Francis,

This problem happens to a very high percentage of consumers of the Microsoft Xbox 360 Console, so there is no need to fret. The "Open Tray" problem is a common problem, thus' there is a way you can fix it. Most solutions require you to open the console, unless the solution is banging on the top of the console, which I don't recommend.

- Reader -- When your Xbox 360 console is opened, open the disk tray and inspect the reader. This may be dirty. Try to clean it off with rubbing alcohol and a q-tip. There is NO need to assemble the xbox back together when doing each step. Plug in all needed cables into the Xbox 360 and try BEFORE you re-assemble it.

- Magnet -- Inspect the top cover of the disk tray and you will see a black circle, and on the other side, (underneath the sticker,) a silver circle. That silver circle is the magnet that keeps a game disc in place as it spins. It may be out of place, and causing the game disc to move everywhere, not letting the reader read it. There are several methods to take the magnet and the black holder off of the disc tray top cover, just try a YouTube search. Once that is off, you can place the magnet and the black cover onto the Xbox 360 disc spinner, and the disc tray problem will most likely be solved.

If you have any other problems, or concerns, feel free to contact me at any time.

Dec 27, 2011 | Microsoft Xbox 360 Console

1 Answer

I moved my xbox360 while disk spinning in it,the current game doesn't work so good anymore,and now it makes tick-tick noises sometimes when game disks are playing.It reads all disks,theres no problem...


The users manual for the xbox 360 says to never move the console with a game inside. In doing so, you probably knocked the disc off the spindle causing it to grind against the laser and laser assembly. The ticking noise is probably from the motor that moves the laser back and forth across the disc. A spring may have come loose from the motor causing it to click as the screw occasionally slips from the guides. This should not cause a problem, however the plastic inside the motor may wear out causing the "open tray" error after some time in which case a repair will be necessary.

Oct 03, 2011 | Microsoft Xbox 360 Console

1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

Jul 27, 2011 | Microsoft Xbox 360 Console

1 Answer

The disk tray will not open


Try slowly opening it with a flathead screwdriver. Get the tray open enough to put ur pinky in and try to remove any disk(s) that are in there. Plug it in and turn it on. If the tray closes ur system should be ok and try to open it with the button. If no good. Then try agian, but this time slowly open it all or most the way, then plug it in and let the drawer close and see if the button works to open and close it.

This is ussaly caused by a jam from either a incorrectly inserted disk and it jammed the tray. Or the gearing that is connected to the motors jamed up and the tray needed to be moved out to unlock the jam.
Closing the tray with ur hand and not pressing the button to close it also could of caused this problem

Oct 25, 2010 | Microsoft Xbox 360 Console

1 Answer

How do i fix the disk drive on an xbox 360


http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

Mar 25, 2010 | Microsoft Xbox 360 Console

1 Answer

Does the area your xbox is in effect is reading procedure causing the open tray error? {mines by tv and has open tray error}


no , the open tray error is caused by any number of reasons and only when u open up the disk reader will u know which it is , ur i can buy a new disk reader and when it arives all u need 2 do is take out the chip of your old 1 and put it in the new 1 , there r great videos on u tube on how 2 do it.

Jan 13, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk Drive Problems


Your old xbox is not up to date, so it is reading it wrong. Just because the older they are if not updated on live it will read games and DVDs wrong.

Aug 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360: disk drive will get stuck...may be leading to disk not spinning


If you ever open the disk tray and then the power source is cut, the tray will try to ''autofix'' itself by making whatever state it was at the default position. This doesnt sound like whats going on for you, though.

If you can turn your 360 on and go to the main screen, try opening it with the ''open tray'' button on the bottom of the main screen.

If that fixes it, your problem is a faulty disk tray button.

If the tray still does that with the xbox main menu button, then its a mechanical thing with the tray.

Go to walmart and buy one of those air spray bottles (like an airsol can to clean dust out of PCs) and spray it into the 360 tray once it is opened. Aim the spray on the sides, what it sounds like is dust or something collected on the gears of the disc tray. If you have your 360 on carpet or a dusty surface this is probobly the problem.

Thats about the only thing you can do without opening the 360 up yourself (IF ITS STILL UNDER WARRANTY DONT OPEN IT) that will void the warranty. So if the airsol spray doesnt do it, then send it in to microsoft.

hope that solves it


-erk

Jun 18, 2008 | Microsoft Xbox 360 Console

1 Answer

DVD Drive malfunction


Hi,

i cant see any real serious damage being caused by inserting 2 discs, however we are talking about the xbox 360 here and the disc drives have had many problems amungst all xbox versions.

Regardless of your warrenty the xbox repair center should fix your xbox free of charge for you providing you dont tell them that your son may of caused the problem. because whether he did or not, they will assume he did.

It could just be a coincidence this happened when the 2 discs were inserted or it could of actually caused the problem.

if you really want to try and fix this yourself, check the dvd drive and make sure that the spindles center and the top disc latching part are correctly alligned.

the top part should be loose and will move freely, the main lower spindle near the laser should not spin so freely and if you spin it you shoul dbe able to feel if it is firmly attached to the motor or not.

Hope This Helps

Anthony Kinson

Apr 21, 2008 | Microsoft Xbox 360 Console

45 Answers

Xbox 360 open tray error


How I worked around the "Open Tray" problem, where the game discs were not being recognized:

1. Open tray
2. Unplug power cable while tray is open
3. Plug in power cable
4. Power on console - tray closes
5. Open tray
6. Insert disc
7. Try your game

Good luck! Source: Someone else mentioned this in a forum somewhere, however I don't recall who it was or which forum. I'm just trying to get the word out so people don't send in their XBOX for repair, or open the case and void the warranty if this workaround resolves the problem.

Mar 25, 2008 | Microsoft Xbox 360 Console

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