I am trying to register the warranty of my goodman furnace, but the serial code of my furnace is not valid, this code I got from my furnace
Okay, the serial number that you enter at Goodmanmfg.com should be 10 digits long. I sometimes have trouble enterring unit for warranty purposes and because I have mild case of dylexia, I sometimes transpose numbers. You may check the order of the 10 digits again when you write them down and again when you enter them into the website. If someone else has inadvertantly enterred your serial number for another unit because they enterred the wrong number, you will not be able to register your unit on line. You will need to the call the warranty desk of Goodman and register it with them over the phone. They will probably send a message to whoever the number is currently registered so the correct number can be updated on their unit. If for nothing else the people I have talked to at Goodman warranty are really nice people and they will help you get this straightened out. You can always get your contractor to register the unit if he has not already done it. I do it for my clients all the time and I try to remind them I have it registered. You might call them and see if they did it with out your knowledge.
Hope this helps
Feb 11, 2015 |
Goodman Heating & Cooling