Question about Xerox Phaser 8560DN Laser Printer

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Anyone know what this error is on a Phaser 8860?? 13,264,42:57563

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  • 297 Answers

Printhead Reservoir Thermal Fault.
13,264.42 indicates the heater is too hot.

Make sure the room temperature is within the printers operating range (not too hot in the room).

Check that the printer is plugged directly into a wall outlet that is properly grounded (3 prong plug, not 2 prong with an adapter)

Check the printhead connections and wiring. (Be sure to turn the printer off at least 30 minutes prior to touching the printhead area).

If all of these things are ok, then the printhead needs replaced.

Posted on Mar 16, 2014

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Posted on Jan 02, 2017

darkpain
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SOURCE: xerox phaser 8560 error 04,018.48:26

Hello,this fault code indicates a problem with the process control system.The printhead temperature dropped below the head cleaning needed threshold and that's why stops warming up.The first you need to do is to verify the temperature of the room that the printer is,if its too cold,near from an open window...If was too cold and not in the room temperature then move the printer and your are done.If this doesn't solve your problem run the Monitor Heaters tests with all heaters ON.Are the heaters operating correctly?If yes replace the Electronics Module.If no you have to inspect the harness to the failed heater.Is the harness damaged?If yes you must replace the harness.If no replace the problem component.
Good luck:)

Posted on Feb 04, 2010

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