Question about LG Washing Machines
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Posted on Jan 02, 2017
SOURCE: lg wm2277hw
You do not have an "OE" error, you have a "DE" error. DE error is "drain error" which displays if the washer has not pumped out after 10 minutes. If there is water in the machine and no obstruction in the filter I would suspect that the pump impeller is bad, and you would need a new pump motor. (part # 4681EA2001D) Pump motor is located directly to the left of the filter, and can be accessed by tilting the washer back and reaching it from underneath. The pump housing is held onto the machine by three phillips head screws.
If you have "DE" error and there is no water in the machine that's a whole different problem I'll address if you say that's the case.
If you need good service, try calling a small dealer who sells and services the procuct line you are having a problem with. You can find LG servicers at us.lgservice.com but avoid the utility companies, A & E, Sears, and all the big guys who try to service every brand but often times are not very familiar with your brand.
That should help. Carl S., factory authorized LG technician for over 10 years.
Posted on Aug 26, 2008
The LG error code OE simply means “the pump is blocked”. Presumably the water isn’t being emptied properly. Check the exit hose, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too.
Posted on Apr 11, 2009
The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.
LG themselves have some information on this error code..
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Posted on Sep 15, 2010
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