Question about Brother International Brother MFC-9180

1 Answer

I have a Brother MFC-9180, it has a DR8000 in it. The machine come up on the display saying "Change drum soon" which I have done, the new drum did not come with a page to feed into the drum. I want to reset the drum counter so the message is not display. Under menu there is no Machine Info displayed, Can anyone please tell me how to reset the counter so the message is not displayed

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 35 Answers

Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:

  1. Turn the the machine's power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Or Try this:
http://welcome.solutions.brother.com/BSC/public/as/au/en/faq/faq/000000/002800/000037/faq002837_009.html?reg=as&c=au&lang=en&prod=mfc7220_us_as

Posted on Oct 21, 2013

  • Brendon Millard Oct 22, 2013

    As I said, Under menu there is no Machine Info displayed

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a brother MFC 7340. I have replaced the drum unit and reset the counter. Even I tried to clear the memory by *00. Still when I switch on the the machine display comes as "change drum soon". Pl


The instructions you were given to clear the drum message are incorrect.

  1. Open the Front of the machine.
  2. Machine will say "Front Cover Open"
  3. Press the Clear Button
  4. Machine will say "Replace Drum 1. Yes 2. No"
  5. Press the number 1
  6. Machine will say "Accepted"
  7. Close the Front Cover

Jan 14, 2015 | Brother Office Equipment & Supplies

1 Answer

We have a Brother MFC -8500 fax machine. Every day


The Drum unit is a consumable.

Buy a new Drum from Staples , Office Max etc and replace it soon.
It will stop and refuse to print when a certain page count is reached.

Jan 07, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother MFC 7420 change drum soon light, did, still says change drum soon, how do I rest the drum, I cannot find my manual. Tks


Simply open the front cover.

Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".

Press 1 to reset the drum count.

Close the front cover.

This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.

Good Luck and Thank You for using Fixya
WheatlandServices

Nov 05, 2010 | Brother MFC-7420 Printer

1 Answer

Brother printer mfc 9180 Blobs on page at certain intervals


The blobs are probably dried toner on the drum. The solution is to use a soft piece of cloth and rub the blobs off the drum through the gap at the front of the drum unit. The drum can be rotated by turning the gear cog on the side, then once the residue has been removed from the drum and it is clean, the blobs should have disappeared. I wouldn't use any solution on the drum, just gentle rubbing should suffice.

May 20, 2010 | Brother MFC 9180 All-In-One Laser Printer

1 Answer

Installed new drum on Brother MFC-8440. Still says chnage drum soon


With new drum you got to have a instruction how to reset counter of the drum. In every packet of new drum come with instruction how to change and reset.

Dec 15, 2009 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

I have a brother mfc 9180 and the error message keeps coming up replace the drum. I have done this How do I reset it


your new drum should have had a plastic "starter sheet" installed just level with the exit hole. this sheet resets the counter, and should not be removed before fitting the new drum. The sheet will be automatically ejected when you have fitted new drum. If you still have this sheet it can be refitted to the drum, then reinstall the drum. Works for me ! MFC 9180

Jun 05, 2009 | Brother MFC 9180 All-In-One Laser Printer

1 Answer

Changed drum and need to reset the counter


Leave door open and press clear/back button. Press 1 for yes -new drum or 2 for no-new drum. Close door and you are finished. Hope this helped.

Mar 13, 2009 | Brother FAX-8070P Plain Paper Laser

1 Answer

Change drum soon will not clear after new drum inserted


This machine is reset with a plastic sheet that come in the new drum unit. When the drum is inserted for the first time, the sheet slides out and trip the exit sensor in a certain way. Then the counter is cleared. If you still have this clear plastic sheet, then you can reinsert it into the top of the drum unit and try it again.

Jun 30, 2008 | Brother MFC 4800 All-In-One Laser Printer

5 Answers

Drum on Brother MFC-7420


Why does the message "CHANGE DRUM SOON" continue to appear on the LCD display of my Brother machine, after I replaced the drum? Description: This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below. Open the front cover. Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO". Press 1 to reset the drum count. Close the front cover.

Jul 27, 2007 | Brother MFC 7420 All-In-One Laser Printer

Not finding what you are looking for?
Computers & Internet Logo

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother International Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Brother International Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...