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Our Whirlpool Cabrio (WTW6800WW1) stopped during a cycle of blankets. We could not restart it, and after removing the blankets, water remained in the wash tub. We removed most of the water and the washer will not start. It will allow us to start a cycle, but it doesn't do anything after we press start. We have to cut the power at the breaker box to reset it.

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  • Jamie James
    Jamie James Oct 20, 2013

    We pulled out the washer and can hear a hum when we press start. Of course, nothing is happening. Could the motor or pump be bad? We can't get the bolts/screws out to try to get to any of the parts inside, if we wanted to try to replace them. They are on there tight, and I don't think we have the appropriate tools to even get that far.

  • Whirlpool
    Whirlpool Oct 21, 2013

    Hello Jamie James. While we cannot assist with repair, we can offer links to our troubleshooting, use and care guides, replacement parts, parts lists, and service line should that be necessary. We hope this helps. Sincerely, Ashley http://bit.ly/LrNZiS http://bit.ly/yLv4Z5

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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goodluck!

Posted on Jan 02, 2017

jsrock516
  • 5911 Answers

SOURCE: Kenmore Top Load Washer 209049

Does your washer fill , but not agitate or spin? If this is the case, the fine graphite looking dust you are seeing is actually part of the rubber bushing to your motor coupling. The motor coupler is located between the transmission and drive motor under the wash tub. It is quite common for the coupler to go bad, especially if the machine gets used a lot. The part costs about $10 to purchase and is fairly simple to replace. Let me know if your symptoms match what I'm describing here.

Posted on Jul 03, 2007

SOURCE: washer stops during wash cycle

you may a pluse cycle where the washer will stop for a couple of min, this cycle is for perm press to minimize wrinkels

Posted on Nov 22, 2007

jsrock516
  • 5911 Answers

SOURCE: How to remove the washer cycle selection/start-stop knob on a Whilpool Heavy Duty Thin Twin stacked washer dryer

I believe the selector knob on a Whirpool just has to be turned counter-clockwise with the selector pushed in. It will spin off the shaft and then the outer indicator dial will pull off. The shaft also has a keyed slot that will only allow the dial to be removed and installed one way, so there should be no question as to how it goes back on.

Was there a reason as to why you are removing the washer selector knob? If this is a simple matter of replacing a broken water temperature selector, you shouldn't have to remove any of the control knobs to gain access to the selector. The entire front panel comes off by removing the screws holding it in place. That way you can access the broken selector from behind the front panel much easier. Just remove the panel right above the washer top (under the dryer) and it should expose the front panel mounting screws. Remove these screws and the front panel comes off. Just make sure the unit is unplugged before you begin. I hope this helps you. Let me know if you need further assistance.

Posted on Apr 22, 2008

s_4u_11
  • 535 Answers

SOURCE: Whirlpool Cabrio High Efficiency Top-Loading

PROBLEM RESOLVED!!!

The best I could find by scouring the internet was that it was a communication problem between the central control unit and the electronic control box. I was getting F1 codes that would stop the wash, then diagnostics showed F68 and F41 codes.
Sears wanted to charge $65 just to come out and diagnose it themselves, and these appliance sites wanted to charge their own fees to offer solutions. So I took a chance and ordered a new electronic control box ($146.00 + S&H) and installed it myself.
There are three long screws behind the control unit "hood", in the back-top of the washer, facing straight up and down. After unscrewing, I lifted up the hood up and forward, and there was a black box - the electronic control. First, you should check all the wires and make sure the connections are ok. If that still doesn't fix it, unplug all the wires, and take the electronic control out by unscrewing one 1/4" bolt. Put the new one in and re-wire everything (it shows what wires go where on the electronic control box - named by colors). No more error codes!

This washer is only a year and a half old as well, I guess it will pobably be my last Kenmore/Whirlp

Posted on Sep 16, 2008

tzweeb
  • 318 Answers

SOURCE: LD is on my display-nothing will clear it and washer doesnt drain

the ld code means a long drain, what you probably have is something blocking the drain pump.
you can get to the drain pump from the back of the unit and it will be the pump on the left as you face the back.
you will need to remove the hose going into the pump and be ready for water to come out. sorry but you need to check inside the hose as there will be something blocking it. like a coin or some lint or a small sock.
when you get the item out of the hose then it should work again. you do not need to reset the control. once it knows the unit is draining properly it will be ok.

Posted on Jan 30, 2009

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