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I have a Photosmart 6510 printer, and every time I try to print on cardstock (65 lb and 110 lb), my printer jams and will not allow it to print. Help!

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  • Contributor
  • 45 Answers

Must cleen picup rubur

Posted on Oct 20, 2013

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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map9966
  • 2351 Answers

SOURCE: Printing Business Cards on Cardstock

Yes, the roller system will only open wide enough for semi thick cardstock. If you read through you're manual you'll find the recommended card stock you can use. HP supports HP paper.
Here is a list of supported HP paper.
http://h10025.www1.hp.com/ewfrf/wc/prodTopCategory?product=16118&lc=en&cc=us&dlc=en&dest_page=product
See the user manual on page 45.
Papers to avoid when printing
It would not hurt to remove the rear door & clean the rollers. (No soap). Dried soap film will cause paper to stick to the rollers. You can go to Wallmart or a local hardware store & buy a bottle of Grease Lighting. This heavy duty cleaner (When dry), does not leave any soap film. Great for cleaning just about anything.
If you wish to download the user manual from HP (It's easer to see & find information faster. Just click on this link:
http://h10032.www1.hp.com/ctg/Manual/c00461378.pdf

Good Luck!
Mike

Posted on Jun 13, 2008

jonniewalker
  • 1029 Answers

SOURCE: carriage jam on hp photosmart printer

The print carriage may get stuck on either side or in the middle of the printer. The Carriage Jam: Open Door, clear carriage jam, and then press OK to continue error message may display on the front panel of the all-in-one.

Solution
The print carriage is the device which contains the print head and moves left to right during printing.
Figure 1: Carriage Assembly

To resolve this issue, follow the steps below in the order presented.

Step one: Print a Self Test

Follow the steps below:
1. Press the Setup button.
2. Select Print Report and press OK .
3. The self-test page should print. If it prints a test page, there is no need to follow the remaining steps, as the error message may be false. Make sure the printer now prints from the computer (if installed on one). If it does not print, proceed to the step two.

Step two: Clear the paper path

Follow the steps below to clear the printer of any jammed paper and reset the printer.
1. Leave the printer on and then disconnect the power cable and the USB or Ethernet cable from the back of the printer. Do not reconnect them until instructed to later.

NOTE: Make sure the printer is on before disconnecting the power cord. Failure to disconnect the power cord from the rear of the unit can cause damage when removing jammed paper.

2. Open the top access door.

Figure 2: Opening the top access door

3. Make note of where the carriage is stuck and look for jammed paper. A paper jam can cause the error message and the carriage stall. Some paper may be jammed in different locations than those shown in the photos below.

Figure 3: Paper jammed on the left side

Figure 4: Top view of paper jammed on the left side

Figure 5: Paper jammed on the right side

Figure 6: Top view of paper jammed on the right side

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the unit.

If the carriage is stuck on the right side:
a. Check for any paper or object that may be restricting the carriage.
b. Move carriage all the way to the left side.
c. Check the paper path all the way to the right side and remove any paper still in the printer.

If the carriage is stuck on the left side:
d. Check for any paper or object that may be restricting the carriage.
e. Move carriage all the way to the right side.
f. Check the paper path all the way to the left side and remove any paper still in the printer.

If the carriage is stuck in the middle:
g. Check for any paper or object that may be restricting the carriage.
h. Move carriage all the way to the left side.
i. Check the paper path all the way to the right side and remove any paper still in the printer.
j. Move carriage all the way to the right side.
k. Check the paper path all the way to the left side and remove any paper still in the printer.
4. Remove the rear access door or duplexer (if installed) from the back of the printer.
5. Check for and remove any paper still in the printer.
6. Replace the rear access door, and close the top access door.
7. Reconnect only the power cable. If the printer does not automatically turn on, press the Power button.

NOTE: The printer may go through a warm-up period of up to two minutes. Lights may flash and the carriage may move. Wait until this warm-up period is complete before going to the next step.

8. If the Power light is on steady, print a self-test page as done in Step one.

If the Power light is not on steady and the carriage is still in a stalled position, proceed to the next step.

Step three: Plug the printer directly into a wall outlet

Verify that the printer is properly connected to a suitable power source by following the instructions below.
1. Verify that the computer and the printer have a three-prong power plug.
2. Remove the printer cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
3. Try the print job again to see if this step resolved the issue.

NOTE: If the printer prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.

4. If this did not resolve the issue, proceed to the next step.

Step four: Service the product

If you have completed all of the steps listed above and are still experiencing a problem, service your product.hope this helps

Posted on Jan 05, 2009

Ajkill
  • 2035 Answers

SOURCE: brother laser printer wont print

If there printer is not able to print on card stock then check the recommend
card stock paper thickness, if the printer works with normal paper but not card stock then there is problem in the card stock and by using this paper may also damage the rollers on the printer and make the printer useless ...

Good luck...

Posted on Feb 09, 2009

  • 220 Answers

SOURCE: Samsung ML-2510 Laser Printer Jams

printer only supports up 120gsm,anything thicker will jam.

Posted on Jun 26, 2009

  • 20 Answers

SOURCE: My 5610 wont print on cardstock, creates paper jam!

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution

alkkk-2

Posted on Sep 06, 2009

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Use the hand feed tray on the right side. When you put paper in this tray it usually will ask you to set the paper type. 110 lb. card stock is EXTREMELY difficult to copy onto. It might be better to bring this particular job to a copy center. This type of stock will put serious wear on your machines drum. Drums cost big money. Good luck.

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Are you using original HP toners or 3rd party (refills)? We have had issues with some 3rd party toners not bonding properly on heavier media. How heavy a cardstock are you trying to print on? If it is heavier than the highest rated paper for this printer then it may not bond at all, regardless of toner used. The heaviest paper that HP rates for this printer is 43 lb/bond. A lot of cardstock starts at around 65 lb/bond.

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I wish to use my HP Photosmart C8180 to print heavy weight cardstock... is there a setting that I can select to do this?


Step Three: Check the paper type Verify that only recommended paper is being used for printing. The recommended paper types and weights for most HP printers include:
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If you use card stock up to a maximum of 110lb then there should be no special mode to enter to print on this type of paper. Photo paper weighs in at 145 lb maximum which is heavier and can be printed on without selecting any special 'mode.'

Good luck on printing on heavy card stock.

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Hp color LaserJet 3700 jams 70# uncoated letterhead stock


Hi manitou344:
Here is some info that might help you.

Table 1-8. Tray 1 paper sizes1
Media Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Maximum size paper 216 by 356 mm
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60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2; 20 lb bond)
Minimum size glossy
paper
76 by 127 mm
(3 by 5 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Minimum size
transparencies2
76 by 127 mm
(3 by 5 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Maximum size
transparencies2
216 by 356 mm
(8.5 by 14 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Minimum size
envelopes
76 by 127 mm
(3 by 5 in)
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(16 to 24 lb bond)
10 sheets
Maximum size
envelopes
216 by 356 mm
(8.5 by 14 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 sheets
Minimum size label 76 by 127 mm
(3 by 5 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Maximum size label 216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Minimum size
cardstock
76 by 127 mm
(3 by 5 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
Maximum size
cardstock
216 by 356 mm
(8.5 by 14 in)
135 to 216 g/m2
(43 to 43 lb bond)
50 sheets
This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers.

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HP 2575 Jamming on cardstock paper


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you may need to realign the rollers, etc, to accept the thicker paper.

my recommend..go to a local print shop with paper and images/data on cd, and let them do it.

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