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Gateway NV5378u lap top, brand new battery installed and status says 100% charged. When I unplug the computer it shuts off as if there is no battery. Could the new battery be defective?

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There are a few things to check. The LED lights can tell you a lot. This will tell you more about the battery:

  1. On the taskbar, double-click the power cord icon or battery icon to open the Power Meter dialog box. Note: If the power cord icon or battery icon does not appear on the taskbar, click the show hidden icons button.
  2. Press Fn+STATUS to view the power status box, which opens in the upper-left corner of the screen. The power status box shows the current power source, the battery charge level, and the power management mode.
  3. Look at the battery charge indicator (if applicable).
    • LED green - Battery is fully charged.
    • LED orange - Battery is charging.
    • LED blinking red - Battery charge is very low.
    • LED solid red - Battery is malfunctioning. Note: This LED only lights up when the notebook is connected to AC power.
  4. Press the battery meter button on the battery. The battery meter lights indicate the percentage of battery charge remaining.
  5. Wait for a Low Battery warning message to appear.
If your battery charge indicator displays what looks like an inaccurate charge, you may need to recalibrate the battery.

To recalibrate the battery as mentioned, try this:
  1. Connect the AC adapter and then turn on the notebook.
  2. As soon as it starts and you see a startup screen, press the F2 key.
  3. In the BIOS Setup utility, use the TAB key to select the Advanced menu.
  4. On the Advanced menu, select Battery Auto Learning, and then press the SPACEBAR to select Enabled.
  5. Use the RIGHT ARROW key to select the Exit menu. On the Exit menu select Exit Saving Changes, and then press ENTER.
  6. At the Setup Confirmation prompt, select Yes, and then press ENTER.
  7. The battery recalibration process begins and a screen opens showing you the progress.
  8. When the recalibration has finished, and the message "Press [Esc] key to exit" appears, press Esc. The battery charge indicator now displays an accurate battery charge.

Hope this helps!!

Posted on Oct 20, 2013

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Gateway laptop will not charge battery.

I have a new gateway laptop with windows 7 and today it said plugged in not charging 8%. I tried everything and nothing worked so I turned it off and unplugged it and took the battery out and put it back in and it started charging...hopefully this works.

Posted on Jan 09, 2010

donovanm
  • 177 Answers

SOURCE: My Gateway computer is plugged in but not

Try this- Unplug the laptop, take out the battery, and hold the power button down for 30-45 seconds. After that, put your battery back in, plug in the AC adapter and turn it on. It's usually the solution in your type problem

Posted on Apr 18, 2011

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1 Answer

How to turn on a NV5378u gateway laptop


1. Charge the battery for 2 hours,
2. Press the power button.

If the laptop does not start, you can do this:
Please use the VGA port (VGA external monitor), also please do these:
1. Unplug the AC adapter,
2. Remove the battery,
3. Remove the hard drive,
4. Press the power button and hold it for 15 seconds,
5. Plug in the AC adapter,
Restart the laptop.
If the problem persist,
Note: Do not insert the battery, and do not install the hard drive.
1. Unplug the AC adapter
2. Reseat the memory (remove it and reinstall it),
3. Plug in the AC adapter,
Restart the laptop.
If those actions do not solve the problem, then your GPU/motherboard is dying.

Mar 09, 2014 | Gateway NV5378u Notebook

1 Answer

My Gateway laptop, NE56R1u, shuts down automatically when unplugged even though fully charged?


Dear Leslie,

I had the very same problem with a HP Pavillion DV4 laptop and the problem was inside the battery - one of its cells became defective and the charge did not last more than a few seconds - it also showed a 100% charged icon but the battery was depleted in seconds.

Before buying a brand new battery you could check with a friend that has a similar laptop if he/she can lend you his/her battery for a few minutes and check whether the laptop keeps on or not with that other battery. In the case it remains on, it is the battery for sure, and you will need to buy a replacement one. Check the link below, for one option.

Hope you may find this information useful!

Best regards,

Miguel L. Martins

6cell Laptop Battery for Gateway NE56R41u NE56R42u NE56R43u Nv50A02U...

Feb 19, 2014 | Gateway Ne56r31u Intel Celeron B830 X2...

1 Answer

Gateway laptop shuts down instantly when unplugged but fully charged.


I have come across connection issues on the battery terminals. Make sure the brass contacts are not tarnished or bent. Have you tried another battery?

Feb 19, 2014 | Gateway Ne56r31u Intel Celeron B830 X2...

1 Answer

Black screen - forcing power on-- battery burn--atheros errors w/no issues????


replace new battery, reinstall clean OS , then install correct and up to date drivers and use it

Nov 14, 2012 | Gateway NV5378u Notebook

1 Answer

My NV5378u stopped charging, thought it was the charger wasn't,bought new battery, again does not charge, why


1)How to disassemble a Gateway NV52, NV53
http://youtu.be/ab0tt7LflHw
2)Gateway NV Laptop Repair Fix Disassembly Tutorial
http://youtu.be/f65ohS_EfdI

Dec 09, 2011 | Gateway NV5378u Notebook

1 Answer

My Gateway NV53 has just stopped charing period. The Computer doesn't even reconginize that the charge cord is in. Can someone help?


This happened to me a couple times, the first time, I had to send my computer back to the factory because the DC board was defective but the second time I just had to leave my charger unplugged for an hour or so and then it worked fine. Sometimes, the charger will heat up to a point where it shuts itself off before it literally starts to melt.
Hope this helps, Nathan Taylor

Jul 21, 2011 | Gateway NV5378u Notebook

2 Answers

My wife plugged in her lap top( gateway N58) with my son's plug-in for his notebook, the difference in power is 0.5A/imput ( less for the notebook), same 19 volts,but less output AMPs 1.5A notebook /...


The power receptors next to the battery sound like toast. Try running the computer off of just the charger (correct one) with no battery. If this works, you need a new battery. If this doesn't work, your computer needs a new power supply. Hope this helps =]

Mar 01, 2011 | Gateway Computers & Internet

1 Answer

The light on indicating the there is a power going true ,but if you remove the battery pack and use the ac no lights at all it will even come on.


Several brands of laptops detect whether the battery is installed and actually cannot turn on with only the AC adapter. Are you having trouble running with the battery installed? If so, please specify what problem you are experiencing.

Jan 26, 2011 | Gateway NV5378u Notebook

1 Answer

My newly purchased gate way NV53 model number MS2285 lap top computer gets blank before i create a start up disk ,so i will be pleased if you can help me to repair computer. ...


1. Check your power cord & adapter.
2. If its working then check the battery, reseat the battery & check.
3. If available then check with another battery
4. If no, then remove the battery & switch on the PC in AC mode.
5. Check if battery charging indication or AC power on indication is glowing. if not then need to change ur motherboard.
6. If indication is OK, but could not power ON then check ur RAM for any loose connection or dust. clean & reinstall.
7. If still no display, connect an external monitor, check if display is comming.
8. If Display is coming then your LCD need to replace.

Aug 21, 2010 | Gateway NV5378u Notebook

1 Answer

Laptop will not turn on


try remove your battery n insert again...or try use ac adapter without battery

Jul 31, 2010 | Gateway NV5378u Notebook

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