My top oven for my built in oven GE model JKP38G. the broiler works but not the lower heating element. It looks like a wire is not hooked up correctly

SOUNDS ,LIKE THE BRIOLER ELEMENT BURNED OUT , U CAN TEST IT WITH A MULTI METER. SEE PICS

sounds like you got a defective element

check element first then the fuse to element then controller

see the next steps and proceed according with commong sense: God bless you
Usually, when an oven won't broil, it's because the broiler element is burned out. The broiler element in an electric oven is the black, pencil-thick tube at the top of the oven. When the broiler is on, the element glows red. This element has an expected life-span of several years. It may last for only one; it may last for many more. When the element burns out, you need to replace it. To determine if the heating element is burned out, watch the part testing video at the bottom of thi

Sounds like the bottom element, or element wire in the top oven is burned out, Check to see if the element is broken, or swollen. Two signs of a burned element.

Hi,
Check out this tip that I wrote about this problem...

http://www.fixya.com/support/r4511800-oven_problems_electric_oven_heating

heatman101

The broiler is the top element in the oven. Look at it. Bad ones sometimes have burnt into or have a melted spot. If it looks ok take it out by removing the screws at the back and pull the wires out a little and unplug the element. With an ohm meter it should show continuity. Replace it if any of these things apply.

The top element should come on when Broiler is selected. If both ovens have a broiler mode, then look for something failed in the circuit for the broiler heating elements (it's unlikely both broiler elements would fail together.). If there is only 1 oven with a broiler, look for a failed broiler element.

The lower burner in the top oven does not work, although the broiler does work. The broiler and lower burner in the bottom over both work. Could it be the burner element or would it be the relay board ?

I would be looking at the bake relay on teh coven control board. Using a voltage meter test the output voltage when energizing the bake feature. Be sure to remove the bake element wire coming from the bake element to the control. Test this terminal without the bake element wire attached. From the terminal with one meter probe to the neutral on the terminal block (where your cord attaches to), you should read 110 volts when energized and 0 voltge when shut off. What are you reading? If I can help further, I am here.....

Waiting to hear from you,
Eric Campion