Question about Canon Pixma MG5220 InkJet Printer

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Canon printer is showing offline on new laptop

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You can download a driver,please visit their official site.

Posted on Oct 20, 2013

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Why does all-in-one printer Canon MP495 keep showing up as 'offline' when all connections and cables are secure and PC can see printer?


canon mp495 printer offline error.pdf - WordPress.com

https://tumulcozi.files.wordpress.com/.../canon-mp495-printer-offline-err...
the printer model to remove and select 'MP If an error message appears or if you ...computer keeps saying mu wireless canon printer is off line If you feel any of ...

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Please also check whether USB cable is good. Did you compare it with other USB cable?

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Have you tried changing the status to online by right clicking on the printer sign and pressing on online?

Is this your first time using your canon printer in your laptop? If it is your first time, then you need to install the printer's driver first.

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For Vista wireless setup: Open your Control Panel. Choose Printers. In the Printers box it lists your printers. Hover over the wireless printer icon, right click, choose Run as Administrator, then choose Use Printer online. This should change the status of the printer to Ready (from Offline). Be sure you've chosen this printer as your default printer. Might have to do this on a regular basis.

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Just set up cannon PIXMA MX870 printer. Cannot get it to print from wireless connection. In my printer box it says the printer is offline. It will print when I connect the printer with a cable. I use a...


I had the same problem - my printer showed that wireless LAN was enabled & my mac showed the printer but said it was offline. I went to preferences, print & fax, hit the + key to add a printer, added the canon printer again, set that printer as my default, did a print command from Word & that created a queue in the new default printer ... and it printed. Deleted the first Canon printer that was "offline." Oh, and I'm not sure if it made a difference, but before what I just described, I checked for software updates after the printer CD install process & uploaded one update.

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Most recent printers want software installed first, please use your CD or go to http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=15601#DownloadDetailAct to get the software and driver for your operating system. During the installation it usually asks you to plug in the usb for detection. Give that a try.

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1 Answer

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go to the settings, you can see the printer and faxes, click to it and if see the printer driver is offline then right click on the printer driver in the pop menu you can see the use printer online click on it, if again it shows the printer offfline please change the usb cable and try again, if again the problem occurs reinstall the printer driver and also check the usb port has been choosen

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