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1 Answer

How can I follow up on questions with Fixya.com


Hi Dave,

If you've received a request for more information or an answer to the question you mentioned, you are able to see and respond to the replies by doing any of the following:

If you received a request for more information about your question you can visit your question page and then right below your question there will be a link that will display the number of comments on your question. See image 1 below.

-image1:
25319142-anyvby2h4ic3eenutjnkzw5t-4-0.png

Click the 1 comment link to display the comments on your question.

If your question has no comments you can click the more option and then click add a comment. See image 2 below:

- image2:
25319142-anyvby2h4ic3eenutjnkzw5t-4-9.png


If you received an answer and would like to view the comments on the answer, the process is similar. Just visit your question page and in the answer there is a link to view comments. See image3 below:

-image3:
25319142-anyvby2h4ic3eenutjnkzw5t-4-2.png

For example if you clicked on the 3 comments link you will see all the comments on the answer.

In all the cases these links will also allow you to comment or reply to a comment if needed.

Hope that helps, but please feel free to leave comment and I will be more than happy to help you troubleshoot more.

Dec 12, 2014 | FixYa Computers & Internet

1 Answer

How do you answer questions that appear in the Search section of the iPhone app? There are some that definitely have alternative answers that the user may appreciate. I just don't see the "solve it" b


I can't remember exactly how I started answering questions.
1) You can contact fixya. Do a google seach for 'contact fixya?'
Here is long answer:
2) I think I began in the following way: Down at bottom of page are categories, example such as computers and electronics.
Select a category and a page comes up with subset of topics.
Click on one of those subsets, and another page comes up showing more specific list of products, with 'problems/solutions.'
Select problems. And a list of problems comes up, and these are usually dated, and not the current list of problems.
Click one of the problems:
Start answering these problems, and fixya monitors the quality of answers.
3) At some point I discovered 'My Home' page by clicking on my sign-in name at top right corner of page.
Was it always there? Maybe, and I just didn't notice.
Currently, I click on my name to arrive at 'My Home'
And the My Home link appears on left side of page short ways down from top of page.
My Home is evidently unique to my IP address, and sign in.
Maybe you have that page already.
Below link for My Home is link for Answer, My products, My Friends.
I click on Answer link and expanded menu appears with general topic categories. And a full list of current questions appears.
Or click on a topic from the expanded menu, and list of current questions appears about the specific topic.
Click on any question to read the question, and below question is answer box where you answer current question.
Many times the questions are posted under products that have nothing to do with the question. For example automotive questions posted under water heaters. etc
I do not control what questions are filtered to my IP address, but am reasonably certain that I see a selected number of questions asked under that category.
4) How do you find a specific question that was asked and answered before, so that you can add a comment?
Contact fixya?
Otherwise, I don't know. Unless you google search the exact same question, and the link at fixya shows up in the search parameter, and then you can add a comment.
5) Add a webpage to your website that is titled exactly like the question, and maybe google will link to that page.

Oct 03, 2012 | Computers & Internet

1 Answer

Why can i not follow a link to my answer ? i click the link and therte is nothing pertaining to my answer / problem


Hi RON JAMES,We have sent you an email regarding this as well as information on how to access your solution, to your registered email address. We kindly ask that you check your email.
Please feel free to contact us again either here or by replying to the email and we will be happy to assist you.
FixYa Support Team

Feb 22, 2012 | FixYa Service

2 Answers

I need to get my email password


In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:

1. Go to https://mail.google.com/ (related: other Gmail URLs).
2. Click on I cannot access my account link.

Change Gmail and Google Account Password
3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
4. Enter the username for the Gmail or Google Account in the field provided.
5. Enter the captcha letters as shown in the image on screen.
6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password.

If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.

If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

Dec 10, 2010 | Google Gmail

1 Answer

I forgot my password. then how i open my account


In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:

1. Go to https://mail.google.com/ (related: other Gmail URLs).
2. Click on I cannot access my account link.

Change Gmail and Google Account Password
3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
4. Enter the username for the Gmail or Google Account in the field provided.
5. Enter the captcha letters as shown in the image on screen.
6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password.

If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.

If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

Nov 25, 2010 | Computers & Internet

1 Answer

Emissonwiz gave me a canned answer with an usable link to respond


I still have a problem. I'm still waiting for a helpful answer.

May 14, 2009 | 1998 GMC Jimmy

2 Answers

We're developing a software and totally stuck...random correct answers


Wrong path on the answer 'button' link, when wrong answer comes up, that link has to refer to the correct answer specific to that question, IE. not random. On auto answer or on "click here" for answer. Change the link path on the JScript file or whatever file it's on.
Or change the script itself, to refer to the specific answer.
I don't know what sort of set up you're using, so it's hard to work out precisely the problem. But it must be the Path address that's wrong.

Feb 23, 2008 | Computers & Internet

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