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I dont have a password for my alpha9500ml on clearing the daily report list....how do I fix this?

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Only informaiton I could locate is this manual that is a .pdf. I will also like to note it looks like it was scanned in upside down.
http://www.royalsupplies.com/cashreg/Alpha9500ML_Instruction_Manual_eng.pdf

Posted on Oct 22, 2013

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I work for a school, updating keys on existing TE-2400 registers. Simple setup - 53 items, all same department. Have programmed prices and names but having some issues. They previously had keys set up for...


Whew! Where do I start... Okay, reports.
Daily PLU (item): Turn key to z, type 14 then press CASH (if it isn't a PLU report, try 15 CASH, I'm going from memory). For the periodic report, turn to Z2 and try the same thing. If you haven't been printing these reports, the first one will be big, so ignore the first report.
To clear condiment links, try this: Turn key to program mode 3 SUBTOTAL 0 Now press one of the items that has a condiment link SUBTOTAL
Now turn the key back to REG and try it. If it works, then you can do it to the other PLUs that have condiment links. This method may remove the department link, so if you want to use departments, you may need to link it back to dept 1. See how you get on.
-----------------------------------------------------
If anyone needs a Casio TE-2200 or TE-2400 manual, c-tech collective have them here: http://the-checkout-tech.com/manuals/cashregisters/Casio4.php

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I haven't had any trouble following the manual to program and run this machine until today. Now it appears to be adding all the days together...I have used the Z daily function and it just continues to...


This is almost impossible. The first thing to do is make sure you are not accidentally performing an X read instead. Depending upon the brand, the top of the daily report should show 'Z' , 'Z1', or 'ZZ1' If it shows X instead of Z or the total keeps rising every day, then you are not performing a Z (reset). you are printing an X (examine only report). If you still have trouble, let me know the brand and model.

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1 Answer

Old reports


I'm not sure what you mean by 'restore old data'. If you are trying to re-print a daily report from 4 months ago, the report is cleared at the time it is printed in Z mode, so it is gone now. ---------------------------------------------------------------------------------------------------------
Looking for a Casio TE-7000s manual?
http://the-checkout-tech.com/manuals2/cashregisters/Casio4.php

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Grand Total Clear z/1 z/2


Hi. On most machines, the Grand total is non resettable and is just ignored if you don't want to track the total sales of the machine long-term. It should not affect the daily totals. The rest of the report should reset at the end of the day. If you don't see CASH totals and departments etc returning to zero, then there is another problem. If you still want to try to stop the GT on the reports, tell me the brand and model number and I'll see if it can be forced from the report.

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