Question about Jenn-Air JMC7000 Microwave Oven

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My JMC7000ADW microwave does not turn on and turntable does not turn, even though the counter with display is on and countdown starts as soon as you put time in it.

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  • 2,113 Answers

Open it up and look for button shaped thermal cutoffs, test for continuity. Also look for burned wires and repair. The magnetron is the likely culprit so i don't expect you to find anything else. Also there is a belt that turns the turntable. Just replace the belt. I have always salvaged microwaves out of the garbage (prior to the new appliance recycling programs) and pilfered free parts out of them. 95% or more had good magnetrons so i throw them into a box for future repairs.

Posted on Oct 20, 2013

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: JMC7000ADW Blows circuit breaker

I've had this problem twice with our microwave. The hint to where the problem lies is that the breaker blows when you open the door at times. Inside the microwave are three microswitches; primary and secondary interlock micro switches and an Interlock Monitor switch. The switches are supposed to shut down the microwave if it is running and the door is opened. But, I've found the upper primary switch can stick internal at times and when the door is opened the stuck switch will, because of the way it is wired as a safety switch, cause either the fuse or possibly the main circuit breaker for the oven to pop. The reason the stuck switch blows the breaker or fuse is when the door is opened the interlock switch will cause the neutral wire from the AC power to be applied to the Upper Primary Interlock switch which normally should be open when the door is opened, but if the switch is intermittent or the contacts weld themselves shut the neutral line is connected direct to the "hot" side of the power line through the fuse and thermostat. The first time my microwave failed the switch had melted the contacts together inside the switch and the second time the switch became intermittent and would blow the breaker to the over ever so often. I suspected the switch the second time this happened and utilizing an ohm meter I checked the switch several times by opening and closing the door and once in a while it would remain closed instead of opening when the door was opened. Of course while trouble shooting the power cord to the microwave must be disconnected and use all safety precautions when working around the high voltage areas inside the microwave. I wrote Jenn-Air about the bad switch and the way it is wired into the circuit, but never received any acknowledgement. I suspect these microswitches are under rated for the amount of current that passes through the switch, thus they overheat and eventually arc the contacts together. I hope this helps explain the intermittent problem and could explain many of the intermittent blown fuse problems I see in these internet help sessions

Posted on Oct 11, 2008

  • 178 Answers

SOURCE: Turntable won't stop

Sounds like a door switch problem or stuck relay contacts on the control PCB. Do the light and fan run too or just the T/T??

Posted on Sep 11, 2009

  • 2 Answers

SOURCE: microwave stopped heating, lights & controll panel still work.

probably belt loose/broken, remove case to see.

Posted on Nov 19, 2011

walesarumi
  • 6993 Answers

SOURCE: JennAir JMC7000ADW Microwave Oven Turntable not turning

Hello,

Check the turntable guide to make sure it is lined up properly and that there is no debris caught in it. You may need to re-align or clean your turntable guide.

Cleaning and realigning a turntable guide;

Remove your glass turntable cooking tray from your microwave. Gently wash with warm soapy water to remove any debris. Next remove the turntable guide and clean it in the same manner, with warm soapy water. Pay particular attention to the turntable rollers. There could be spilled food particles caught in the rollers, hindering the rollers' movement. Also, gently cleanse the internal cavity of your microwave, paying special attention to the area below the turntable.


With the internal cavity, turntable, and turntable guide completely clean and dry, return the parts to your microwave. First place the turntable guide on the bottom of the microwave. There should be a circular groove in the bottom of the microwave cavity keeping the turntable guide in place. Follow the guide with the turntable cooking tray. Carefully place the glass tray over the turntable guide and onto the drive bushing. The drive bushing should fit neatly into the grooves on the bottom of your glass cooking tray. It may take some adjusting before the tray will sit properly onto the drive bushing.


Test your microwave after this thorough cleaning and realigning in order to determine whether this has solved your problem. DO NOT run your microwave with nothing in it.

CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.

Also, Examine the plastic drive bushing the turntable tray sits on. It may have become worn, or even may have split in two;

Drive bushing replacement

Inspect the plastic drive bushing located below your microwave oven's turntable tray. There may be some debris blocking the tray's range of motion. Clean away any blockage you find, and then test your microwave to see if this has cleared up the problem. DO NOT run your microwave with nothing in it.


However, if upon your inspection, you notice that the plastic drive bushing below the turntable tray is worn and/or broken, you will need to have the bushing replaced. Consult with a certified and experienced appliance repair technician. Replacing a drive bushing is a lengthy and involved process that the average layman should not perform.


Good luck.

Posted on Jan 05, 2012

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JennAir JMC7000ADW Microwave Oven Turntable not turning


Hello,

Check the turntable guide to make sure it is lined up properly and that there is no debris caught in it. You may need to re-align or clean your turntable guide.

Cleaning and realigning a turntable guide;

Remove your glass turntable cooking tray from your microwave. Gently wash with warm soapy water to remove any debris. Next remove the turntable guide and clean it in the same manner, with warm soapy water. Pay particular attention to the turntable rollers. There could be spilled food particles caught in the rollers, hindering the rollers' movement. Also, gently cleanse the internal cavity of your microwave, paying special attention to the area below the turntable.


With the internal cavity, turntable, and turntable guide completely clean and dry, return the parts to your microwave. First place the turntable guide on the bottom of the microwave. There should be a circular groove in the bottom of the microwave cavity keeping the turntable guide in place. Follow the guide with the turntable cooking tray. Carefully place the glass tray over the turntable guide and onto the drive bushing. The drive bushing should fit neatly into the grooves on the bottom of your glass cooking tray. It may take some adjusting before the tray will sit properly onto the drive bushing.


Test your microwave after this thorough cleaning and realigning in order to determine whether this has solved your problem. DO NOT run your microwave with nothing in it.

CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.

Also, Examine the plastic drive bushing the turntable tray sits on. It may have become worn, or even may have split in two;

Drive bushing replacement

Inspect the plastic drive bushing located below your microwave oven's turntable tray. There may be some debris blocking the tray's range of motion. Clean away any blockage you find, and then test your microwave to see if this has cleared up the problem. DO NOT run your microwave with nothing in it.


However, if upon your inspection, you notice that the plastic drive bushing below the turntable tray is worn and/or broken, you will need to have the bushing replaced. Consult with a certified and experienced appliance repair technician. Replacing a drive bushing is a lengthy and involved process that the average layman should not perform.


Good luck.

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Here are some links you or someone you know can use (in order given) for test help, but read the safety warnings first: http://www.gallawa.com/microtech/mag_test.html (continuity can be good even though it is bad!)

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

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