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My Nespresso milk frother is not working (but there is power), what could be the problem? Where can I get it fixed?


I would contact Nespresso directly or the store/website where it was purchased. Depending on where it was purchased you might be able to exchange it through the seller, or get it repaired/replaced by Nespresso.

Sep 03, 2015 | Nespresso Aeroccino 3 White Milk Frother

1 Answer

My nespresso c190 makes coffee watery


Have you decalcified the machine? They need descaling about once every year - 18 months, and one MUST use the Nespresso Descaling Pack, which is designed for all Nespresso machines. I can't understand why the capsule holder is tight, unless you have used so-called "Nespresso Compatible" capsules, which can cause this. The machines are designed for use only with genuine Nespresso capsules.

Feb 28, 2015 | Nespresso C190 Espresso Machine

1 Answer

Nespresso essenza repair


You can contact Nespresso and they will advise. You will of course need to change the area to the country you live in.

https://www.nespresso.com/uk/en/contactus

May 05, 2014 | Magimix Coffee Makers & Espresso Machines

2 Answers

How often and how do I descale my nespresso citiz? I cannot find my manual!


I worked for Nespresso for 2 years and YOU DO NOT descale every 30 days. You will clean your machine ONCE A YEAR or every 600 capsules. You will know your capsule count via your nespresso account. A representative can relay that information

Feb 14, 2011 | Vacuums

2 Answers

WHEN SWITCHED OFF, WATER LEAKS AT THE BASE OF NESPRESSO C100 MACHINE


I opened mine when this did this - it also happened to my second Magimix Nespresso Manual machine. A short pipe carrying pressurized water had burst. I called Nespresso . parts were not available and they offered me a new half-price machine. We are talking a 4 inch piece of plastic tubing here. Shame on you Nespresso for encouraging me to throw what is otherwise a fine machine....

Nov 14, 2010 | Nespresso Essenza C100 Espresso...

5 Answers

Our machine does not puncture the Nespresso capsule - so we only get murky water.


I just had the same problem with my new (less than one month use) Nespresso U. (the top of the capsule doesnt puncture and only water comes through). I called Nespresso customer service and a very helpful man suggested I run water through three times by pushing the top slider open with the Longa button pushed and then closed without a capsule in the chamber. That released the air bubble and now I am enjoying a wonderful cappuccino again! The customer service is fabulous, there was never a suggestion of charging me and I was told that Nespresso will send me a free loaner machine if anything goes wrong in the future that can be readily fixed over the phone. The Nespresso U is the best thing I ever bought.

Aug 25, 2010 | Nespresso C100B Essenza Single-Serve...

1 Answer

I need water bottle and dip tray for nespresso d90


mcdevito75 here, You can contact nespresso online at www,nespresso.com, telephone number 0800 55 52 53 it looks like an overseas telephone number but is still a FREE call. Hope this helps.

Jul 11, 2010 | Nespresso D90 Espresso Machine

1 Answer

Where might I get a replacement frothing ring (which rests on the post at the bottom of the pot) for the Nespresso Model 3190 milk frother? Mine is lost.


All Nespresso machines purchased through Nespresso or an authorized Nespresso vendor are sold with a one-year warranty. Nespresso offers a comprehensive After Sales Program including troubleshooting services by telephone for the life of your Nespresso machine.




























Nespresso’s Online Assistance Service provides a wide-range of technical information concerning your specific Nespresso machine model. In addition, you can request a call back from one of our Coffee Specialists at the time of your choice. Our Coffee Specialist’s technical expertise is at your disposal for assistance with Nespresso machine use, maintenance, as well as spare part replazcement.




























While we are able to resolve the vast majority of technical concerns through troubleshooting, repair services through Nespresso’s After Sales Program have been designed for optimum convenience. Repairs for Nespresso machines under warranty include all parts, shipping, labor and the use of a loaner machine during the repair at no charge. For those machines needing repair outside of the one-year warranty, servicing is available at a flat rate per machine model.




























Please contact the Nespresso Club at our toll free telephone 1.800.562.1465 during business hours (Monday through Friday between 8:00am and 8:00pm or Saturday between 9:00am and 5:30pm EST) or complete the form by clicking on Service Request and a Coffee Specialists will return your call at the time of your choice.
http://nespresso-assistance.com/index.jp?edge=display.about

Jun 15, 2010 | Nespresso Aeroccino Automatic Milk Frother

1 Answer

Cleaning nespresso d290


THE MANUAL TELLS YOU NOT TO USE VINEGAR ON THESE MACHINES. THEY HAVE A DESCALING KIT THAT WILL REMOVE THE HARD WATER LIME BUILD UP. LOOK UP NESPRESSO DESCALING KIT AT NESPRESSO.COM

Jan 13, 2010 | Nespresso D290 Espresso Machine

1 Answer

Nespresso help


Have you contacted Nespresso directly (online)? I've found that their Customer Service is excellent. They'll probably make it available to you online.

Nov 19, 2007 | Nespresso D150 Espresso Machine

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