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Recieving yahoo email on to vista OS microsoft office outlook

I cannot send or recieve email through yahoo mail to my office outlook program, unless I turn off my 'user account control'. The OS installed is Microsoft VISTA. I have all the settings for the yahoo server access, and have sent & recieved some mail already. Microsoft tell me it is not a problem they can fix, saying that it may be in the virus software installed. I have Trend Micro PC cillan installed. I think that it is a further security setting that has been missed. My computer is a Toshiba Satellite A200 laptop, please ignore what is in the product window, as I only entered that to get the enquiry on it's way.

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Re: Recieving yahoo email on to vista OS microsoft office...

Use norton internet security..first or create new yahoomail account and check it from there if the problem exists in the new yahoo account also then tell us......

Posted on Jul 17, 2009

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Re: Recieving yahoo email on to vista OS microsoft office...

If microsoft says its trend micro that is causing the issue, here's what you can do:

  1. At the bottom right corner of your screen where your time is, right click on the trend micro icon.
  2. Click on Exit.
  3. Send yourself a test email and see if it works
If you are successful in sending an email, that means it is trend micro that is causing the issue. To resolve this:

  1. Start your trend micro by going to start, all programs and then trend micro
  2. Right click again on the trend micro icon at the bottom right corner of your screen
  3. Move your mouse over switch firewall profile
  4. Choose Home Network
  5. Check if your email works.

Please leave a comment if this works. Thank you.

Posted on Jun 03, 2009

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