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I dropped my verbatim 1 TB external hard drive and now my computer doesn't read or pick-up the drive what can I do to recover my data

I feel your pain. If this is the drive you boot with - you can try booting from a bootable CD, DVD or flash drive. Then, connect the 1TB drive to see if you can access it. Copy any data you need to another disk.

If you can not access or retrieve any data from the disk - you're pretty much done unless you're willing to spend some big money having the data professionally retrieved.

There are a few companies that do this - below is a link to one of them that has been around for a long time. I have no idea as to how good they are and if there are companies that do this for less money, etc. Do your homework investigating before sending it off. Good luck!

Kroll Ontrack recognized leader in legal technologies and data recovery...

May 07, 2015 | Verbatim Computers & Internet

1 Answer

When I plug my Lacie drive into my computer it flashes a message that I need to format my lacie. How do I get it to stop?

If you have not formatted the drive for use previously, you need to format it. However, if you have already done so and it is still flashing, chances are that the drive inside the external enclosure has gone bad and needs to be replaced. If you have stored any data on it that is irreplaceable (such as your only copy of family photos), then before you replace the drive (especially before sending it in for warranty service), you should consider how important that data is to you and whether you wish to spend the money on a reputable data recovery service such as Ontrack (found at Kroll Ontrack recognized leader in legal technologies and data recovery...). Be aware that such services tend to cost around $1000. Fortunately, if you tell the service what data is most important to you and they are unable to get that (even if they can get everything else), many services will not charge you for said recovery but will provide you with what they were able to recover.

I hope this helps. Let me know if I can assist you further.

Oct 16, 2014 | LaCie Computers & Internet

1 Answer

How do i recover data from a Maxtor 5000DV that indicates No Mountable File Systems?.

If I were to take a guess, that 11-year old hard drive is done and gone. If there is any data on it that you wish to recover, you can send it in to someplace such as Ontrack (found at Kroll Ontrack recognized leader in legal technologies and data recovery... ) but be aware that such services often cost as much as $1000.

Aug 28, 2014 | Computers & Internet

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My LaCie one terabyte external hard drive does not seem to be functioning. The blue light on the front of the drive is glowing however it's not making any noise. When I unplugged it and plugged it bac

The first word that comes to mind when you describe what you are hearing is OUCH! That hard drive has failed on you. The buzz and clicks are caused by a logic problem within the drive. The hard drive is trying to find a certain location on the drive and is operating the read-write head arm assembly starting at the outside and continuing to move it inward (buzzing) until it reaches the end (clicking) and then it resets (more buzzing) and starts the process over again. Any data that you have on that drive is gone unless you want to send the drive into a data recovery lab such as Ontrack (found at Kroll Ontrack recognized leader in legal technologies and data recovery... ). Be aware that such services typically cost around $1000. In any case, it's time to buy a new external hard drive. In my professional experience, I have found that Seagate hard drives are the most reliable, so I would definitely suggest you look at one of theirs.

Having said that, be aware that any hard drive will be prone to failure if you take it with you from place to place regularly, so I would recommend that if you intend to do that, replace the drive every year or so just to play it safe and not run as much risk of losing important data.

I hope this helps. Let me know if I can provide any further assistance.

Aug 21, 2014 | LaCie d2 1 TB External eSATA FireWireiLINK...

1 Answer

Please i need Ontrack EasyRecovery11 Home activation code

Hi Zizi,
Have you tried contacting

Apr 03, 2014 | Kroll Ontrack EasyRecovery Professional

1 Answer

Cannot read or reformat my 1T buffalo external hard drive

This link is a good place to start to find out if you have a hard drive failure and are in a data recovery position. What Do Need To Know Data Recovery 101 After that if the data is not worth recovery, or if that is not your priority then you can see if you are still under warranty. If not you should be able to replace the drive yourself and start over. It really all depends on what your goals are here, but first is diagnostics. If that is important to you but you are unable then you can always contact a professional data recovery company like SERT Data Recovery or Kroll Ontrack.

Feb 15, 2013 | Buffalo Technology (USA), INC. - 500GB...

1 Answer

Ontrack easy recoery activate code

The key should be with the documentation from when you purchased the software.

Do not lose your keys. These are what you pay for, not the software itself.

Also, do not ask for keys to software, that could be illegal.

Jan 23, 2013 | Kroll Ontrack EasyRecovery Professional

1 Answer

How are you ?

I'm sorry but this is not a warez site...We can't give out activation keys or access codes..

Jul 26, 2012 | Kroll Ontrack EasyRecovery Professional

1 Answer

How to fix cyclic redundancy pop up


1. I think there are too many bad sectors in your 'HDD'. The reason you did not use for a long days or electricity problem (horrible breakable power supply).You will always use UPS. To repair the HDD, you should need a bootable DM .I don't know, which hdd you are using. So you will use ontrack bootable dm follow the step >

Download from bellow link, for ontrack dm

Mazor problem is most of the user, burn ISO file in data mode and the result, it could not run in boot time.
Burn the iso file, under image burning option from any nero .

2. Restart >press F2/F10/Del( for entry in the BIOS)>Set the cd/dvd as 1st priority.

(It will start aotomatically from cd )If create any problem footing the cd , follow the bellow link for set boot piority.

3. Ensure that your Bootable dm cd, in cd rom.
4. Boot from cd will be appear then hit Enter as quick as possible.

5. All it will be possible, if you know dos other wise it will be difficult.
6. DON'T PANIC,I hope, you will can do it

7. Type that letter where the dm software in the cd.
8. Type in dos mode. e.g. if your two partition c: d : so your dm will be in e:.
9.type e: and enter , for observation type= dir and enter >now you can see is there ontrack or dm (directy or folder) have or not try it once after one
10 If have ontrack in that folder type=cd (space) ontrack>cd (space) dm hit enter .
11 If all ok type dm and enter
13.Advance installation
17. It will take 8 to 10 hours don't panic all data will be lost
17. With this processes your hdd can be ok.
18. And after complete all the program installs os again

Mar 02, 2011 | Samsung Portable 120GB USB 2.0 External...

3 Answers

Serial number for adobe illustrator 10

Sure. The Authorization Number is:
Customer Service
7 days a week
6am-8pm(Pacific time)

Mar 28, 2009 | Adobe Illustrator 10.0 for PC

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