Question about Hotpoint HTS16BBMLWW / HTS16BBMLCC Top Freezer Refrigerator

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Food area freezing

I changed the temp control and i still have the same problem

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Re: food area freezing

Try adjusting the air damper. also how you arrange the shelves and food can have an effect on how things cool. think of the cold air from the freezer as a water fall. if tall items are causing the air to channel straight to the botom of the fridge with out dispersing it will cause items to freeze at the bottom of the fridge. Play with your lay out. Also if the fridge is running all the time good way to test is to turn the fridge all the way up before bed. in the morning if the fridge is still running try turning it down till the compresor turns off. if the control is in the off position you need to replace it. if it shuts off before the control says "off" play with the air flow. Hope this helps.

Posted on Sep 27, 2007

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SOURCE: fresh food side freezing

the air damper is stuck open or tempature control is bad. look thru the vents(use a mirror) on the left rear(top side) of the fresh food compartment (right hand door) to see if the air damper is open/closed. i am sure it will be open since your freezing food in the ref section. if it is open ,watching with your mirror turn ref (fresh food) control off. the air dmper should close, if not damper could be stuck(ice build up,piece of foam,ect) if you can determine damper door is free, then best thing to do is replace controlassy.(120.00 or so) good luck

Posted on Nov 12, 2008

  • 220 Answers


These refrigerator use the cold air from the freezer the cool the refrigerator. At the rear of the upper refrigerator compartment, there is a shroud. Remove the shroud and you should see a "flapper" that shuts off the cold air when desired. You will most likely see the flap is broken. Once the flap is broken, you lose control of your refrigerator temp. This is a common problem with this refrigerator.
Hope this helps.

Posted on Jan 11, 2009

SOURCE: PSS25S side by side is freezing vegetables. We

Sir, To solve this problem, you must open the compressor area at the back bottom of the refrigerator and chek the temperature of the pressure line. If the temperature is between 55celcius to 60 than its ok. Or else you need to change the refrigerant. I suggest you to contact the service authority.

Thanks for contacting Fixya.

Posted on Sep 12, 2009

Sea Breeze
  • 4625 Answers

SOURCE: freezer runs constantly. food freezes in bottom

I see this happen a lot on these models. The defrost control board is part of four operations. If you changed the Defrost control board then one of the two thermostats is not responding to changes in temperature settings. For freezer if turning the thermostat warmer should cause the compressor not to run as much and open the damper and regulate. If the only place the thermostat setting is placed to off and it responds only to off I would believe that thermostat is the reason. I believe you are on the right track to repair but if you have a look at the wiring diagram you see the connection and point I'm trying to make here. Let me place the diagram and send you a link shortly, Thanks, Sea Breeze

Posted on Feb 20, 2010

  • 1511 Answers

SOURCE: fridge area freezing foods, thermostate

Hello and Welcome to FixYa!
The problem you are facing is due to one of the following reasons:
If the thermostat is at its maximum warmest temperature and still the things are freezing up, it shows that the thermostat could be faulty and needs to be serviced/replaced.
If the thermostat is not the bottle neck then there is a possibility of a leak in a sealed refrigerant system or cold air migration unit (In Side by Side models) or the worst due to the Air Damper.
Actually the bottle neck to the symptoms you are facing is a bit tedious to locate. Actually it requires a very detailed physical analysis of the above quoted components that might require the services of a qualified repair person.

Best of Luck,

Please do Rate the solution, If you feels this helps you,


Posted on Aug 10, 2010

  • 43501 Answers

SOURCE: Our refrigerator is freezing all the food. The


There can be many reasons why your refrigerator is freezing your food. To see what could be happening and to figure out how to possibly fix your problem. Take a look at this tip which contains many of the causes and solutions to fix the problems.

Refrigerator is Too Cold and Freezing Food


Posted on Dec 13, 2010

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first run the diagnostics on the unit from the tech sheet inside the unit,then if thermistors are bad replace these there are 2 one on the left and one on the right wall in both fridge and freezer,if good per diagnostics then replace the electronic damper door located between the fridge and freezer compartments in the upper left hand corner of the fridge behind the plastic grille as these doors break and jamb open or shut and the temps can no longer be regulated during the diagnostics tests you can hear this door operate if its operating correctly,lastly,if these fail to solve your problem,replace the main control board in the back behind a panel

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My gsh25jsxjss fridge is too cold. the electronic settings do not change the temp in the fridge.... even if I put it on the warmest setting... food is freezing in the fridge area


Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.

As you know, the deflector directs the freezer air toward the front of the frig and the rear of the cold control, please do check that to confirm the deflector is okay or not....

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1 Answer

PSS25S side by side is freezing vegetables. We

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Thanks for contacting Fixya.

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1 Answer

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Is it all areas of the fresh food side that are freezing your items, or is it the drawer area?

There is a direct connection (on my GE side-by-side, at least) between the freezer compartment and the drawers in the fresh food compartment. The size of the connection is controlled with a wheel or a slider. This could contribute to freezing in that area of the fresh food compartment.

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It could be a problem with the motorized door that connects the freezer compartment to the fresh food compartment, located at the top of the dividing wall between the compartment. That door should close when the temp in the fresh food compartment is cold enough. If that door mechanism has failed, is disconnected, or otherwise blocked in the open position, cold air from the freezer compartment will continue to circulate into the fresh food compartment.

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