Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

Open Question

Dyson DC23 turbine head - is picking up debris and then spitting some of it back out!

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: turbine head of my Dyson DC08 does not spin

This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.

Posted on Apr 28, 2010

  • 53 Answers

SOURCE: my dyson dc17 amimal's main turbine head is not

Right next to the power switch is a switch that will turn on/off the beater brush. Push firmly on this button and see if that turns it back on. It will turn itself off if it has too much resistance on it from getting tangled in something like a long carpet fiber that wraps itself around the beater brush. Check and make sure it's not bound up by something and then press the on/off button for the beater brush.

Posted on May 31, 2010

small6363
  • 18389 Answers

SOURCE: We have a Dyson stowaway

this link may help you
https://www.dyson.co.uk/support/help.asp?article=984&product=DC20-STOW-STD

Posted on Dec 28, 2010

  • 101 Answers

SOURCE: hi how do you dismantle the head turbine for the

There are two (or is it three) plastic screws on the underside of it. This allows it to be partially split so you can clean the area around the brush roll.
To strip it further needs a Torx T15 bit, but I don't advise doing that unless you know what you are doing and are confident about the re-assembly.
Cleaning around the brush roll area is all most people need to do with these and that is a simple matter.

Posted on Jan 21, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: how many filters in the Dyson DC23 canister

    Hi Julie,

    In normal use, DC23's filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for it to dry completely before replacing it.

    The HEPA post-motor filter does not need maintenance, and is designed to last the lifetime of the machine.

    If you have any further questions about using or maintaining your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support



    Posted on Jan 09, 2012

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    2 Answers

    We have a dyson DC23 and would like to know how to remove filter on carpet cleaning head. We have followed direction on the head but are unable to remove, what I imagine, is a filter.


    Hi Elma, it's Jack at Dyson.

    If the part you're referring to is the mesh intake on the plunger on the side of your DC23's Turbine head, this part is not designed to be removed by the user. Attempting to remove it could cause damage not covered under warranty.

    In normal use, we wouldn't expect the plunger or intake mesh to need regular maintenance, other than to remove any accumulated fluff or debris from the outside of the intake mesh. There is no further filter behind the intake mesh that would need attention.

    dyson-dc23-like-know-remove-filter-vu21ukkqdoqxjysshzhjqnq0-5-0.jpg
    Hopefully your DC23's Turbine head is working effectively for you, but if not, and you've already checked for any blockages, just contact our experts directly so we can provide further assistance. You can reach us by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Jun 23, 2015 | Dyson DC23ACTUSC Bagless Canister Cyclonic...

    1 Answer

    How do i remove the brush bar?


    Hi there, it's Jack at Dyson.

    It's quick and easy to remove the brush bar from DC23's turbine head - there are two round catches to turn, and a slider catch to undo:


    remove-brush-bar-fmehdrq454ob45y5ya3zvwf0-1-0.jpg
    Once you've removed the soleplate, the two brush bar sections pull out. You can then check the Turbine head for blockages, and carefully cut away any threads or hair taking care not to damage the bristle tufts.

    I hope this helps. If you'd like any further advice on using or maintaining your DC23, just give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Mar 03, 2015 | Dyson DC23 Bagless Canister Cyclonic...

    1 Answer

    How to I fix the stuck power cord on the Dyson DC23 Turbine Head Animal?


    Hi Saule, it's Jack at Dyson.

    I'm sorry to hear your DC23 Turbine Head's cord seems to be stuck. If there's an issue with the cord reel mechanism, your machine may need a repair.

    We'd be happy to help you arrange this, and will also be able to confirm if this is covered under your Dyson parts and labour warranty. Please note, we would advise against trying to repair the machine yourself in case damage is caused - if your vacuum is within our warranty period, this could also void any remaining cover.

    When you have a moment, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) to discuss your options with our experts.

    We'll look forward to speaking with you.

    Dec 20, 2014 | Dyson Zorb Mini Turbine Head, NEW Animal...

    1 Answer

    How do I get a new belt to repace a broken one in a DC23 turbine head


    Hi there, it's Jack at Dyson.

    The Turbine head's belt is not a part we would ask a customer to fit, and therefore it's not available as an individual component. It's part of the turbine drive mechanism, and we'd advise against attempting to dismantle this as it could result in damage to the Turbine head. If the Turbine head happened to fail within the Dyson warranty period we should normally be able to replace it, as long as it's been used and maintained according to the User guide. Out of warranty, a replacement Turbine head could be chargeable.

    If you'd like some additional help or advice from our experts you're welcome to contact us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Oct 07, 2014 | Dyson DC23 Turbinehead Canister Vacuum...

    3 Answers

    Dyson DC23 canister vacuum turbine head stops spinning. Red on/off circle does not start the brush. If we cover the rubber 'u' gasket a tad, it will start spinning again normally. Putting the cover on does...


    Hi Jyn, it's Jack at Dyson.

    The rotating brush bar in DC23's Turbine head is powered by the vacuum's airflow. From what you've described, it sounds like there may be a blockage somewhere in the machine that's affecting the performance.

    To locate and remove any blockages, please take a look at our online Support guide and follow the steps shown on each of the pages: http://www.dyson.co.uk/support/dc23/dc23-animal/my-machine-is-not-working/check-telescopic-wand-step-1-turbine-head

    In normal use the pre-filter should be washed at least once every 3-6 months, using cold water without detergent. Even a filter that appears to be externally clean may still need a wash as fine dust particles may be contained within the filter material. The correct method is shown in the video attached. Make sure you allow the filter to dry completely for at least 24 hours before replacing it.

    We would advise against attempting to modify the Turbine head in any way, as this could cause damage not covered under guarantee. If you'd like some further advice from our experts please feel free to give us a call - our contact numbers are: 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    May 23, 2014 | Dyson DC23ACTUSC Bagless Canister Cyclonic...

    1 Answer

    Beater bars not turning


    Hi there, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC23. This model doesn't include a traditional user-replaceable belt - the drive system is engineered to last for the lifetime of the machine.

    If your machine is a DC23 Motorhead, please take a look at the video above to clear any obstructions from the brush bar and cleaner head, and to reset the machine.

    If your DC23 includes an air-driven Turbine head, please follow the steps shown in our online Support guide to make sure everything is correct with your vacuum: http://www.dyson.co.uk/support/dc23/dc23-animal/my-machine-is-not-working/turbine-head-not-working-properly/check-the-plunger

    If you'd like some further advice from our experts after you've given this a try, please contact the Dyson Helpline directly - you can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    If a repair or replacement part is needed, we'll be happy to confirm if this is covered under your vacuum's 5-year warranty.

    Best wishes,

    Jack
    Dyson Online Customer Service
    www.dyson.com

    Nov 18, 2013 | Dyson DC23 Bagless Canister Cyclonic...

    1 Answer

    With my Dyson D23, my carpet power head attachment runs intermittently until it stops working all together.


    Hi Megan, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC23. From your question, I'm not sure if you own DC23 Motorhead, which has a motor-driven brush bar, or DC23 Animal, which has a turbine-driven brush bar.

    You can find online troubleshooting guides for both of these machines on our Support site. I'd encourage you to select your machine from the list, then follow the diagnostic checks shown:
    http://www.dyson.co.uk/support/cylinders.aspx

    If you'd like further advice from our experts after you've given this a try, please call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 16, 2013 | Dyson DC23 Bagless Canister Cyclonic...

    1 Answer

    Dyson turbine head


    Hi Kevin, Alec from VacuumSpot here. Unfortunately Dyson don't actually sell individual mechanical components to their turbine heads, so even though it is probably a pretty easy repair you can't get the parts. In this case you will have to buy a complete new head.

    May 25, 2013 | Dyson Stowaway DC23 Bagless Canister...

    6 Answers

    Our Dyson DC23 turbine head is not spinning as well as it should. We have dismantled the brush bars and they are now clean on the inside and out. And there is plenty of suction. The head does work properly...


    Call them, explain your problem and probably they will send you replacement part, at least they will describe what part is malfunctioning, and you can purchase on amazon or something, here: Amazon com Dyson DC23 parts I hope this was helpful. Have a nice day

    Aug 15, 2011 | Dyson Stowaway DC23 Bagless Canister...

    Not finding what you are looking for?
    Dyson DC07 Bagless Upright Cyclonic Vacuum Logo

    Related Topics:

    17 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dyson Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18389 Answers

    Nick Olsen

    Level 2 Expert

    183 Answers

    Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...