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Asterisk and avaya 9620 - Avaya 9608

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: How do you reset an Avaya 9620 IP Phone to factory

Reset codes for phones: On all 96xx phones except for the 9610: To access Craft (the menu with the reset choices) from the phone, press the Mute Button + "CRAFT#" That's 27238# on the numeric keypad. This will cause the Craft Procedures menu to be displayed. Just scroll through the menu and follow the soft key prompts to get to reset or clear.

Posted on Nov 19, 2010

Testimonial: "Thanks dude, you rock! That is absolutely the correct answer."

  • 1 Answer

SOURCE: Avaya 9620 sends calls straight

Check if you have got the Send All softkey activated on your phone

Posted on Jan 26, 2011

SOURCE: where does the avaya 9620 receive it's time from?

What system is the phone on? If IP office, you can designate a time server, or it could use the voicemail pro PC.

Posted on Aug 12, 2012

SOURCE: avaya 9620-ip phone DHCP conflict

Give it a static address OUTSIDE the DHCP scope.

Posted on Sep 08, 2012

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1 Answer

Avaya 9620 on IP Office 500 v2 cannot hear Avaya 9508 on IP office 500


In Manager, check that IP Extension. IS the box for "Allow Direct media path" checked? It should be unchecked.

Feb 05, 2013 | Avaya 9620 IP Phone

1 Answer

Avaya 9620-ip phone DHCP conflict


Give it a static address OUTSIDE the DHCP scope.

Aug 21, 2012 | Avaya 9620 IP Phone

1 Answer

Where does the avaya 9620 receive it's time from?


What system is the phone on? If IP office, you can designate a time server, or it could use the voicemail pro PC.

Jul 18, 2012 | Avaya 9620 IP Phone

1 Answer

How to remove conference/transfer facility in 9620 ip phone?


If you dont want a phone to be able to transfer a call anywhere, then remove all but 1 intercom appearances.

With only 1 appearance, the call can not be transferred anywhere.

Feb 08, 2011 | Avaya 9620 IP Phone

2 Answers

The message light on my Avaya 9620 won't go out even though i don't have new messages. Any ideas on this?


This is what fixed this issue to me:

1. I added the buttons "next", "msg-retr" and "delete-msg"
2. On the IP Phone, press "msg-retr", "next" and then "delete-msg"
3. Do it for every single message to turn off the light
4. Smile!

Cheers from Brasil! =)

Dec 21, 2010 | Avaya 9620 IP Phone

1 Answer

Avaya 9620 sends calls straight to voicemail and I can't change it.


Check if you have got the Send All softkey activated on your phone

Dec 09, 2010 | Avaya 9620 IP Phone

3 Answers

How do you reset an Avaya 9620 IP Phone to factory default?


Reset codes for phones: On all 96xx phones except for the 9610: To access Craft (the menu with the reset choices) from the phone, press the Mute Button + "CRAFT#" That's 27238# on the numeric keypad. This will cause the Craft Procedures menu to be displayed. Just scroll through the menu and follow the soft key prompts to get to reset or clear.

Nov 18, 2010 | Avaya 9620 IP Phone

1 Answer

9620 ip Phone is displaying a HTTP 1 - 404


It is trying to load an http file, and the file is not there, giving a 404 error. You are going to need to call someone in to troubleshoot this.

Jul 10, 2010 | Avaya 9620 IP Phone

1 Answer

Connect an avaya one-x edition to asterisk


have no clue about Asterisk. BUT, i know that Asterisk can do SIP trunks, as well as the newer releases of QE. You might be able to set up a SIP trunk between the 2.....????

Apr 26, 2008 | Avaya Lands Phones

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