Question about Dell 2350dn Laser Printer

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Dell 2350dn has 234.01 jam message reads paper jam, remove tray, press tab down

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  • Master
  • 511 Answers

Did u do what it says?

Posted on Oct 20, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: load tray message

I remedied this a few times for a client...
If someone queues a print job in another size, let's say legal, instead of letter, the printer will cache that job as 1st in line until it is loaded with legal paper. I initialized the NVRAM of the printer and that took care of it every time.

Posted on Sep 29, 2008

damanpreet_c
  • 69 Answers

SOURCE: Dell 3100 CN printer...message on printer reads load tray

Cycle Power on the Printer

  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Posted on Nov 12, 2008

  • 13433 Answers

SOURCE: paper jam ,no paper jam found Dell 1815dn

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Posted on Jun 12, 2009

Peoples book
  • 9 Answers

SOURCE: Paper jammed (Dell lase Printer 1720dn

Open the back cover and look for paper wrapped around a roller back there. That is the most common cause of the issues with this machine. The other thing you can try is to push down on the little flaps where the paper comes out of the printer. These get stuck and need cleaning/replacement all the time in the later life of these models (1720's).

Posted on Aug 22, 2009

msonsite
  • 1 Answer

SOURCE: Hi My Dell Laser 1815 is having a paper jam

The paper tray itself is probably missing a small peice. Look towards the front of the tray... there is a guide (about 2" wide) that, if you push down, it springs back and forth. My tray was missing a small peice of flat metal that popped off. The feed roller rests on this piece when the tray is loaded. If the piece is missing, then the roller is to close and the paper cannot make it through into the printer. Still looking for the part number....

Posted on Sep 23, 2009

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Picking up multiple sheets at once


The most common reasons for jams and misfeeds I run into are over-loaded paper input trays, dampness in the paper, and pages that have not been fanned prior to loading.

Most paper trays have an indicator showing the maximum amount of paper that can be loaded.

Make sure you have selected the correct menu settings for the weight and texture of the paper.

Before you load the paper flex, fan, and straighten the paper.

Don't store you paper on the floor, try to keep shelf and avoid setting heavy objects on top of stored paper.

If the problem is not solved by these steps, you could have dirty or misaligned input rollers. Fixing this may require service at a repair center.

Oct 29, 2013 | Dell 2350dn Laser Printer

1 Answer

Dell 966 aio printer....paper jam and I cannot release paper from roller. Is there a way to release roller?


Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

Aug 28, 2013 | Dell 966 All-In-One InkJet Printer

1 Answer

MP 640 paper jam message that wont clear


door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

Jul 29, 2012 | Canon MP640 All-In-One InkJet Printer

2 Answers

How to clear paper jam?


How to clear the jam depends on where the jam is.

If the Jam is in Tray 1:
1. If you can see the jammed sheet, remove the jammed sheet by pulling it straight out.
2. If you cannot see the jammed sheet, open the tray 1 door and pull out tray 2.
3. Push down on two tabs to release the tray 1 panel.
4. Remove the jammed sheet by pulling it straight out.
5. Push up on two tabs to replace the tray 1 panel.
6. Replace tray 2.

If the Jam is in Tray 2:
1. Pull out tray 2 and place it on a flat surface.
2. Remove the jammed sheet by pulling it straight out.
3. Replace tray 2.
4. Press OK to continue printing.

If the Jam is in the Fuser area:
1. Open the rear door.
2. Remove any jammed sheets.
3. Close the rear door.

If the Jam is in the Output Bin:
1. Look for jammed paper in the output bin area.
2. Remove any visible media
3. Open and then close the rear door to clear the message.

It is possible that the paper may tear when clearing the jam. Be sure to clear any paper fragments that tear off.

Dec 16, 2010 | HP LaserJet CP1515n Printer

4 Answers

Paper jam error message but there is no jam


usual problem is a paper sensor (most likely a small lever) has gotten stuck.. find the paper sensors and reposition them

Jun 10, 2009 | HP J4680 Office Jet All-In-One Printer

2 Answers

Two error messages persist after replacing toner cartridge.


This kind of error indicates that your toner is not properly set or there is some paper jam. so please follow the instruction and open the panel and remove the toner and check for any kind of paper piece and than refit toner properly and close the panel and than check you will definatly able to resolve the problem ok

Dec 20, 2008 | Canon imageCLASS MF4270 All-In-One Laser...

1 Answer

Lexmark t640: paper jam in the back door. I can see the edge of the paper. How do I release the tension on the rollers so I can slide it out? Now it is in there tight and to grab it just tears off a piece...


Hope this helps....
Explanation of the paper jam message

A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
NOTE: If you select Show areas on the operator panel, you can view one or more images to help you locate and clear the jam.

Clearing the jam
To resolve the paper jam message, you must first clear the entire paper path. To access the jam area, you will need to open one or more of the paper trays. Follow the steps in the table below to help you locate and clear the jam.
Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
NOTE: Make sure the stack of print media is straight and pushed all of the way into the feeder. Incorrectly loaded paper is the most common cause of paper jams from a 2000-sheet feeder option.
pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
For a larger image, click here. 6 Finally, reinstall all of the paper trays and press the pattlnk_10222007_2117-select_button.jpg button to try printing again.
NOTE: You may receive a different paper jam message informing you that another sheet of paper is jammed elsewhere in the printer. If this occurs, the error code will indicate the location. Click here for a diagram showing the error code locations. The paper path will vary, depending on the paper source and number of paper feed options installed.
Remove any jammed sheets of paper you find and try printing again.

Dec 12, 2008 | Lexmark T640 Laser Printer

1 Answer

Dell 3100 CN printer...message on printer reads load tray


Cycle Power on the Printer
  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Nov 12, 2008 | Dell 3100cn Laser Printer

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