Question about Dyson Ball DC24 Bagless Upright Vacuum

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Dyson DC27 brush drum fails to rotate. Belt is fine.

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  • Dyson Master
  • 1,166 Answers

Dc27 has a motor to spin the brush. It might be the brush bar motor or the power switch to the brush bar motor.

Posted on Nov 01, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: my dyson vacuum brush bar will not rotate and the

I took the plate off and cleaned up the vacuum brush bar. Since the belt was not broke I knew that was not the problem. I know when the setting is bare floor, the brush bar will not rotate. That was not the problem. I just keep turning the knob from bare floor to carpet, several times. The setting must have been "off" just a bit because after several times turning it, it must have reset in the proper setting. The brush bar did start rotating just like normal.

Posted on Nov 22, 2009

  • 101 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

ukvacfan
  • 328 Answers

SOURCE: Dyson 18 slim the rotating brush bar will not

If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.

Posted on Mar 27, 2009

  • 61 Answers

SOURCE: Dyson Animal DC14 brush will not rotate. Removed

If this model takes a clutch then it is stripped and needs to be replaced.

Posted on Apr 15, 2009

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Dyson DC27- machine stays on with red button but beater brush won't stay on while vacumming low carpet.


Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.


You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

Feb 10, 2017 | Dyson DC27 Bagless Upright Vacuum

1 Answer

The suction is working but the brush will not turn so the bits are left on the carpet


Hi Liz, it's Jack at Dyson.

Like most Dyson upright vacuums, DC27's brush bar is engineered to shut off for protection if something jams it. To check for any issues and to reset your machine, please follow the steps shown in our online Support guide:

http://www.dyson.com/support/dc27/dc27-tc/diagnosis-root-menu/redirect-to-check-clutch-dc27/check-clutch-dc27

I hope this helps. If you'd prefer to get in touch with the Dyson Customer Support team directly, you're welcome to call us 1-866-693-9766 (US), 1-877-397-6622 (CA).

Mar 15, 2015 | Dyson DC27 Total Clean Vacuum Cleaner

1 Answer

How do i change the brush bar and belt on a dyson dc27


Hi there, it's Jack at Dyson.

DC27's brush bar is powered by a belt engineered to last the lifetime of the machine in normal use. Unlike a conventional vacuum cleaner belt we wouldn't usually expect it to need replacing, and therefore it's not designed to be accessible to the User.

If your DC27's brush bar won't rotate this may be caused by something simple, and we should be able to help you resolve this with some simple troubleshooting checks over the phone.

When you have your machines easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to providing further assistance.

Feb 28, 2015 | Dyson DC27 Bagless Upright Vacuum

1 Answer

A bought a second hand dyson and the brushes r going very slow should they be like that


Hi Michele, it's Jack at Dyson.

When DC27 is reclined and set to 'carpet' mode, the brush bar should rotate rapidly. If it's rotating slowly or seems to be stalling, something could be jamming the brush bar. Try checking the cleaner head for any obstructions and removing any threads, hair or other debris from around the brush bar. If you're confident you can't see anything creating the issue, it's possible the machine is damaged, or the brush control clutch mechanism may be worn.

If you'd like some further advice from our experts on resolving this, you're welcome to contact us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jan 30, 2015 | Dyson DC27 Bagless Upright Vacuum

1 Answer

Replace belt on DC 27 Dyson vacum cleaner


Upright /undo screws holding the rotating brush,and then
remove the brush and cleaner refit using new belt.

Jul 29, 2014 | Dyson DC27 Total Clean Vacuum Cleaner

2 Answers

Brushes dyson


If you are talking about the beater bar brushes. I replaced mine and had to order them online , also there is a transmission they call it which is like a clutch on a cordless drill, where it will ratchet or skip when it binds up, My problem was the beater bar brushes were wore down. to change this remove plastic bottom cover and then work the bar out (this stretches the belt ) so it takes some strength to get it out, I would suggest replacing the belt also if you are doing this,I also ordered it with the brush bar at same time. If it's the motor (electric) brushes you are talking about , I have not encountered a problem with those yet. I hope this helps you out and don;t forget to rate it thumbs up ! thanks

Dec 17, 2011 | Dyson DC27 Bagless Upright Vacuum

1 Answer

How to change belt on dyson dc27


Hi there,

DC27 is fitted with a brush control system which doesn't use conventional replaceable belts. If you're concerned about the cleaner's performance, please get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

Aug 08, 2011 | Dyson DC27 Bagless Upright Vacuum

2 Answers

Dyson dc27 new - just out for the box - rotating brush doesn't spin in the angle mode


check that the clutch switch is in the down postion. this turns the roller on and off.

Sep 12, 2010 | Dyson DC27 Bagless Upright Vacuum

1 Answer

Dyson 18 slim the rotating brush bar will not rotate. Was working fine until I got the edge of a tablecloth caught in the brush, pulled it out ok but now the brush will not rotate fast, but will rotate by...


If the DC18 has a proteted belt then it will have to be replaced by a Dyson engineer or repairer. If the cleaner has a removable sole plate where the beater bar is then remove it and replace the belt - sounds like the belt has snapped and needs to be replaced. if your DC18 is still relatively new it should still be under guarantee.

Mar 25, 2009 | Dyson DC18 all floors Bagless Upright...

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