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Brother solution center

I am trying to install my new laser printer DCP-7060D on my Macintosh and this message popped up: "This software does not contain drivers for your computer operating system. Please visit the Brother Solutions Center for the latest update information".

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U r trying to use windoz drivers for a MAC
do what it says and get the correct drivers

Posted on Oct 20, 2013


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Posted on Jan 02, 2017

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SOURCE: install cd in my new computer

You can get the Vista Drivers for your Printer at
You need the Vista drivers and then it should work properly.
Hope this helps. Bud

Posted on Jan 10, 2009

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Hello, printer troubleshooting divide into 2 separate section:

1-in this section you must provide full detail about your computer and printer like OS (windows ,Linux, Mac ,...),which software is using for printing, version of your printer hardware and software,
which driver version and etc...

1-1.if you are using windows make sure you install latest
driver from manufacturer website or DVD (right click on computer icon>click manage>click device manager>click yes if UAC popped up (you need enter password if you are in domain network or if you don't have enough account privilege)>under print queues and Universal serial bus (USB) make sure you see clean USB and printer icon without any red or yellow indicator. if you see little down arrow (right click, then click enable),if you see red or yellow indicator then you have problem with your device driver)
(if you are using USB cable and saw (your USB device is not recognize ,then use another USB cable with shorter length and attach it with back USB port (front USB port sometimes cause problem). if you are using network cable or print server device or windows server as printer spooler then you must troubleshoot using an IT administrator certified man who can understand and solve the issue

1-2.go to the control panel and find administrative tools then click Services (local services in win 8 or you can search it in start (win 7 above)) find Printer Spooler service and try start it. if it started already then click stop then start it again.

2-if you have a hardware issue go to the official printer repair center or go to certified center

note: sometimes USB ,NETWORK, POWER cables ,cause some issues make sure they are working properly

Best regard
Ali karbasian

Dec 10, 2014 | Brother DCP-7060D Laser Multifunction...

1 Answer

I lost my software installer of my dcp 195c printer. Anybody can help me where i find software for dcp 195c

Brother Solutions Center has your drivers available.

On that page, choose your OS and language. When the download client pops up allow it, save to desktop or downloads.

Jan 07, 2011 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Cannot install the Brother DCP7020 on a new computer

Perhaps you could download the software necessary from Brother support: (be sure to download the correct file for your operating system)

Brother DCP-7020 Downloads

Jan 06, 2010 | Brother DCP-7020 All-In-One Laser Printer

1 Answer

I have an MFC-3240C which was showing "Ink Empty Yellow Replace Ink". No matter what I tried (including new brother yellow cartridge) the problem remained. I bought a second-hand MFC-620N. Hooked it up -...

You must be reset your ink cartridge by printer maintenance software.Or originally cartridge is damage.If you can not fix this problem.Please go to a service center in your area.

Dec 27, 2009 | Brother DCP-7030 Digital All-in-One Laser...

1 Answer

Brother dcp 8060 reinstall paper tray error message

Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 05, 2009 | Brother Multi-Function Center® DCP-8060...

1 Answer


I cant find the machine DCP-7020 but I think this machine is the same with model MFC-7420 if you have the installer CD follow these steps:

For USB Interface Cable Users
For Mac OS® 9.1 to 9.2
& Software
1 Turn off and unplug the MFC from the AC outlet and disconnect it from your Macintosh, if you already connected an interface cable.
2 Turn on your Macintosh.
3 Insert the supplied CD-ROM for Macintosh into your CD-ROM drive.
4 Double-click the Start Here OS 9.1-9.2 icon to install the printer and scanner drivers. If
the language screen appears, select your language.
5 Click MFL-Pro Suite to install.
6 Follow the on-screen instructions, and restart your Macintosh.
7 Connect the USB interface cable to your Macintosh, and then connect it to the MFC.
DO NOT connect the MFC to a USB
port on a keyboard or a nonpowered
USB hub.
8 Plug in the power cord and turn on the MFC.
9 From the Apple menu, open the Chooser.
10 Click the Brother Laser icon.
On the right side of the Chooser, select the
MFC to which you want to print.
Close the Chooser.
The MFL-Pro Suite, Printer driver and Scanner driver have been installed.
To install Presto! PageManager, click the
11 Presto! PageManager icon and follow the on-screen instructions.
Presto! PageManager has been installed and the installation is now complete.
You can easily scan, share and organize photos and documents using Presto!PageManager.

Dec 11, 2008 | Brother DCP 7010 Multifunction Laser...

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