Question about Sanyo VPC- C6 Digital Camera

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Not Recognized in Windows Vista OS

When I plugged in the Camera to my notebook(Vista) ,it was not identified by the System. But it is easily identified in XP Operating system.Where as giving problem in Vista.Is it not compatible with Vista ?

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Re: Not Recognized in Windows Vista OS

The exact reason is available at microsoft's website: If it does not solve..... Compatibity may be an issue, I think you should check the (Windows Vista) Control Panel > System properties > Hardware > Device manager to see the USB/IEEE-1394 ports are istalled propery and are not disabled( if so enable it). Also check the BIOS setup to verify that USB/Firewire ports set to appropriate mode(Highspeed/Full speed) If all the above is correct, try downloading the latest drivers for your camera that supprots Windows Vista & install it. And then plug in your camera again. Certain Device drivers are prevented from loading in Vista due to some security reasons. you can also log on to microsoft website to know more about it. More support is possible if can specify the camera model, manufacturer etc.

Posted on Sep 27, 2007

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Re: Not Recognized in Windows Vista OS

Point driver installation manually to c:\windows\system32 manually pointing driver installation to system32 will helps u to reconize and also check for possible usb driver and usb port

Posted on Sep 27, 2007

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I plugged it into the computer and it says communication error and wont let me add photos. What should i do?

Solution: Windows should automatically recognize your digital camera and prompt you with a list of possible actions, such as viewing the pictures stored on your memory card. Sometimes, this recognition takes several minutes, especially if you're plugging in the device for the first time. If, after waiting a reasonable amount of time, you are not prompted with actions for your digital camera, ensure that your camera's batteries are charged and that your camera is turned on, as many models require the camera to be powered in order for the computer to access its contents. If these things check out, try plugging your camera into a different USB port. Next, go to the Start menu and click My Computer (in Windows XP) or Computer (in Windows Vista and Windows 7) and then see if your device is listed under the Devices With Removable Storage section. If it is, double-click your camera's icon to interact with it. If not, try the following suggestions.

It could be that in order to use your digital camera with your computer, you must first install the software that came with your camera. If you can’t locate the software disc that came with your digital camera, you may be able to download the software from the manufacturer’s Web site.

If none of the above solutions solves the problem, you may need to enable your camera in the Device Manager. In Windows XP, click the Start menu and choose Control Panel. Click Performance And Maintenance, click System, and choose Device Manager under the Hardware tab. In Vista and Win7, click Start and choose Computer. Click System Properties at the top and then choose Device Manager from the left menu. Locate and expand the Disk Drives entry, right-click your camera’s name, and choose Enable. Once enabled, your camera should be recognized and listed in My Computer. If your camera is still not recognized, we suggest you contact your camera’s manufacturer for additional suggestions.

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2 Answers

Connection between camera and computer

What operating system are you using? Is you camera connected via USB? Have you tried using another USB port? Did you make sure to install the software before plugging in your camera?

Generally if you are running Windows 98, you will need to reboot after installing the software to even have a chance of the camera being recognized correctly.

If you are running Windows 2000, XP or Vista, the camera should be recognized and a driver installed or searched for from the CD software you installed before plugging in the camera.

Sometimes if you plug in the camera first without installing the software, the PC finds a new device with no driver. You can see this by going to Control Panel -> System -> Hardware -> Device Manager and you should see and exclamation on a device in the list. You need to remove this item and reboot your PC.

Now install the software first and when the install is done, then plug in your camera. Generally this works out pretty well.

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1 Answer

Software Issue w/ Vista

I plugged the camera into my Vista basic machine and it recognized it as an external drive. You don't need to install the CD- prolly just a crappy graphics program.

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By connecting the camera to a computer with the provided USB cable,
images on a card can be transferred to the computer. Some OS's (operating
systems) may need a special setup when connecting to the camera for the
first time. Follow the chart below. For details on the procedures in the chart,
refer to the “Reference Manual” on the CD-ROM and the “Software
Installation Guide” (included in the CD-ROM package).
Identifying the OS
Windows 98/98 SE
(Second Edition)
Windows 2000
Mac OS 9.0 - 9.1/OS X
*OS 8.6: See below.

Connecting the camera to a computer using the provided USB cable
Installing the USB
driver for Windows 98
Confirming the computer recognizes the camera
Downloading image files
Disconnecting the USB cable

Even if your computer has a USB connector, data transfer may not function correctly if
you are using one of the operating systems listed below or if you have an add-on USB
connector (extension card, etc.).
● Windows 95/NT 4.0
● Windows 98/98 SE upgrade from Windows 95
● Mac OS 8.6 or lower (except Mac OS 8.6 equipped with USB MASS Storage support
1.3.5 installed at the factory)
● Data transfer is not guaranteed on a home-built PC system or PCs with no factory
installed OS.
You can view images using: graphics applications that support the JPEG
file format (Paint Shop Pro, Photoshop, etc.); Internet browsers (Netscape
Communicator, Microsoft Internet Explorer, etc.); CAMEDIA Master
software; or other software. For details on using commercial graphics
applications, refer to their instruction manuals.

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