Question about Kenmore Elite HE5t Washer
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Posted on Jan 02, 2017
removethe lower acess panel 3 screws across the bottom , run the cycle and watch to see where exctly the leak is coming from it should be quite apparent
Posted on Mar 10, 2008
Before you go crazy trying to solve the F2 code make sure the filter is clear. Disconnect the power cord, PLEASE. Remove the kick plate on the bottom front by removing the 3 screws below it. You will need a hex socket and extension or a torx screw driver. If there is water in the machine and it will not drain you will need a shop vac and some old towels to catch the water when you open the filter. Now, you will see the filter in front of you. Have the towels ready and vac turned on. Quickly unscrew the filter cap and stick the vac hose right in the filter to catch the water. Clean the filter cap. Did you find any socks, money or other debree ? If yes that may have been your problem. Put the filter back on and HAND tighten well. Test the machine. From now on empty all pockets before you do the laundry. You just saved yourself a big repair charge. Be proud of yourself.
Posted on Apr 17, 2008
"F2" is a Long Drain error code, which indicates you are having a problem with either the drain pump or the drain hoses. You will need to check the drain pump and drain lines for obstructions. To do this, follow these steps:
If you check the pump and hoses and the problem still persists, replace the drain pump. The part can be found at searspartsdirect.com. Just type in your COMPLETE model number (located around the door opening) and look for item #10 under the "Pump and Motor" heading. If the part is not available you can also find it at the following websites:
repairclinic.com - item #1200164
pcappliancerepair.com - search by part #280187
I hope this helps you.
Posted on Apr 17, 2008
This problem can be caused by either a leaking water inlet valve, or a condition known as "siphoning". Since you just recently moved, I would make sure you don't have a siphoning problem, first. The following link explains how:
Although siphoning normally refers to a constant drain problem where a washer has problems maintaining the proper water level, it can also lead to problems where the drain line will back up into the washer.
Now, if you follow the advice in the link and determine this is NOT caused by siphoning, I would suspect that you have a water inlet valve that is leaking. A tell-tale sign will be water trickling down the fill tube in the rubber door bellow. The water inlet valves have a diaphragm that is controlled by an electric solenoid. Sometimes the valve becomes clogged with sediment or deposits, causing the diaphragm not to close properly. If you live in an area that has hard water, or use well water, you may have hard water deposits or rust build up in the valve. You may be able to correct the problem by removing the valve and cleaning it with some distilled vinegar. You can remove the valve by following these steps:
1. Unplug the washer and turn off water supply at the taps.
2. Disconnect the water inlet hoses.
3. Remove washer top panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel slides back, then off.
4. The inlet valve (this is what your water inlet hoses connect to) will be located in the left rear of the washer (facing from the front). Remove the dispenser hose(s) from the valve and the electric connections. Remember how the electrical connections are removed. They should be color coded. One is for HOT, one is for COLD.
5. Remove the mounting screws that hold the assembly in place.
Once you have the inlet valve removed, you can place it in some distilled vinegar and let it soak. Just don't submerge the electrical connections. If this does not correct your problem, replace the valve. Searspartsdirect.com and repairclinic.com are two notable web sites that I have frequently used. Just type in your complete model number to begin the parts search.
I hope you find this information helpful. Let me know if you require additional assistance.
Posted on Sep 02, 2008
"F06" is a Motor Speed error code. This is an indication that there is a problem with the Drive Motor, Tachometer, Motor Control Unit (MCU), Central Control Unit (CCU) and/or interconnecting wiring between the all these components. The following link explains:
I would begin by checking all the connector plugs between the CCU, MCU and Drive Motor to ensure none of them are loose or have corroded contacts.
Read through the link and follow the steps provided. If you have questions, please let me know. I hope this helps.
NOTE: The majority of the time this failure is attributed to a bad tachometer which is located on the MCU. If defective, the MCU must be replaced. There is a technical data sheet that comes with the washer. It is located inside the washer behind the lower toe panel directly below the door. The panel comes off by removing the screws located under bottom front edge of the panel. With the screws removed, the panel will drop down, then come off. If the tech sheet is not located directly behind the panel, it will be affixed to one of the interior cabinet walls. Included are all the diagnostics and troubleshooting advice for your washer, including diagrams to show test points. HINT: For better access to the screws you can prop the two front feet of the washer up using a 2 x 4.
Posted on Sep 14, 2009
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