there is some ice that has frozen the door in a fixed potion, if you have hair dry put on warm point toward where it hinges other than that call some service person to help you.
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you mite call the manufacture customer service dept. ask for service
technician, explain whats wrong and see what they say. it never a bad question, or to ask for help!!
www.ask.com/mfg.name/make/model/customer/service/telephone#/
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